 5 years deploying and managing multiple Microsoft 365 tenants for various clients around the world. Successfully managing Microsoft 365 tenant to tenant migration including all emails from Exchange Online. Migrating emails from an IMAP server into Exchange Online. Migrating files from Dropbox to Sharepoint and from Box to OneDrive. Extracting emails from a specific domain and converting them into PDF files for legal purposes. Running investigations into missing emails. Creating and applying conditional access policies via Entra ID. Implementing server-side email auto signatures via CodeTwo to ensure consistent branding. Enhancing the Cyber Security of Microsoft 365 by adding Defender for Office and applying policies. Adding and editing users including applying the correct licences for their needs. Evaluating third party systems for data backup, retention, enhanced security etc. Adding domains and editing domain name records so that all emails go through Exchange Online and bulk email services. Supporting end users and escalating to Microsoft Support when required. Proactively keeping abreast of enhancements and recommending where I think they could be of benefit ie using PowerApps to streamline internal processes.

Assisting my wife with her LTD company by doing all the accounts and admin,

 15 years developing Internet/Intranet sites, e-newsletters, cd-roms, e-learning and digital media projects. Successfully project managing the development of many websites including initial consultation, design, development, testing and implementation.  Advising clients on all aspects of website development including structure, usability, search engine optimisation, and site promotion. Creating project proposals and specifications. Achieved top 6 positions on Google for both main search phrases for wellieboots.com and barnack.co.uk (ceased trading due to retirement). Implementing and managing a Google Adwords Pay Per Click campaign. Creating and submitting manual Froogle feeds as well as utilising other Google services such as Analytics, Local Business and Webmaster Tools. Administering websites including creating users and email accounts, password protecting directories, and interpreting statistics. Training users on web development using Dreamweaver, Flash, Photoshop and Contribute. Offering support and development experience for other designers. Excellent client facing skills.

Integrated EPoS / E-Commerce / Mail Order Retail System Evaluating various EPoS systems to find the best solution for the business. Planning and organising the structure of the system around the needs of the business. Successfully implementing the system and problem solving along the way. Installing and testing all hardware associated with the EPoS system including barcode readers and handheld stock control scanners. Developing and managing two e-commerce websites integrated with the EPoS system. Selecting the best payment gateway provider based on costs and features. Assisting other Cybertill users with their systems and related websites. Supporting and training users on the system and authoring related documentation. Adding extra features to the websites to improve the online shopping experience for customers.