Chris Wei Email & Phone Number

Yorba Linda, CA, US

Greater Los Angeles Metropolitan Area

Santa Fe Springs, California

• Manage and execute entire pre-sales activities including prospecting potential customers, RFQ review and quotation development, post-quotation follow-up and assistance
• Listen and understand customers’ needs and translate into customized equipment and solutions
• Project management of orders and working with manufacturing for timely delivery of quality finished products
• Gain working knowledge of process lines such as plating, anodizing, etching, and cleaning

• Managed existing customer relationships and developed plans to increase market share
• Chased potential customers with a hunter’s attitude and closed new accounts
• Performed market research and analyzed markets to determine priorities and strategies for new market development
• Reported on weekly sales activities and forecasting information
• Improved export documentation and procedure for increased efficiency

Santa Fe Springs, CA

• Managed entire proposal process include reviewing of RFP/RFQ, collaborating with internal cross-functional teams, initiating review meetings, and setting project timeline
• Involved in pricing and sales strategies of condensers and feedwater heaters to capture maximum opportunities
• Built and maintained successful relationships with customers and representatives
• Evaluated terms and conditions and minimize risk in accordance with company standards
• Customer visits in China and Japan with presentations to expand market share

Santa Ana, CA

• Developed China expansion strategy models with planning and analysis
• Increased sales by 100% due to total customer care solution
• Identified, qualified, selected, and trained new local representatives and distributors and managed all aspect of sales & service requests
• Reviewed customer specifications to determine equipment offering, technical and commercial clarifications and exceptions
• Prepared project bid proposals including process block diagrams (PBD), piping and instrumentation diagrams (P&ID) and process data sheets for Urea-to-Ammonia systems
• Responsible for trade show exhibitions in Brazil, China, and Qatar

Irvine, CA

• Responsible for a customer base of over 40 semiconductor companies of various sizes (including ASE Kaohsiung) from small sub-cons to large integrated device manufacturers (IDM) spanning 3 different countries with.
• Increased sales by 40% in three years with customer-focused attitude, strong customer relationship, and superior pre-and-post sales support
• Helped improve customer satisfaction ranking from #6 in 2003 to #3 in 2006, and then to #1 in 2008, as measured by VLSI Research (10 Best Assembly Equipment)
• Project management of customer orders from inception to completion with Gantt chart and status update combined with attentive order flow monitoring which contributes to reduced leadtime by 2-4 weeks
• Involve intensely with product development and new product launch on topics such as product positioning in the market place, product configurations, brochures and advertisements, special promotions, and marketing plans
• Thorough understanding of market and customer needs via perpetual communications and international customer visits gathering market trends and forecasts

Irvine, CA

• Provided photolithography process support to customers in highly technical aspects
• Analyzed test data for stepper performance evaluation and defect inspection
• Prepared detail reports of tests, analysis and solutions for internal and customer reference
• Performed equipment check and operational procedures for maintenance

City Of Industries, CA

• Prepared proposals and quotations for presentations and submittal
• Reviewed customers’ specifications and recommended appropriate equipment
• Managed multiple projects simultaneously from inception to completion in a timely and organized manner
• Provided technical assistance to customers and sales force through telephone, email, as well as field assistance
• Conducted sales presentations at customer facilities

Mba

Bsme, Mechanical Engineering