Director Of It
Hauppauge, New York, United States
Increased sales up to 50% by redesigning the price discovery system, using XML to deliver a tool that was intuitive and flexible for Business Development.Enabled new business partnerships by designing and building a reliable EDI messaging system, saving the company over $96,000 in software costs and $20,000 per year in annual support costs.Diagnosed an extremely elusive problem that was causing the retail web site to malfunction on one of the busiest days of the year (three Mondays before Christmas).Led a team that "Saved Christmas" the following year by matching several thousand UPS tracking numbers with their original orders, reprinting packing slips and re‐shipping thousands of orders that had been lost due to a train derailment on December 23rd.Eliminated bottlenecks and tripled fulfilment speed by optimising warehouse layout with machine‐learning algorithms.Solved scaling problems by leading the decision to base new software development on enterprise queue services and scalable database models.Improved developer productivity and cut defect rates by introducing modern development tools and techniques, including case tracking, source control, unit testing and Service Oriented Architecture with WCFStreamlined the IT department by interviewing, selecting and organising a staff of 12 developers into project centred teams.