Chris Westerhoff Email & Phone Number

Ephrata, Pennsylvania, United States

I'm back and excited to be back in my previous role here!

Denver, Pa

Laid-off 11/4/2020Department of one responsible for handling day-to-day employee relations. Creating and maintaining company policies and procedures, tracking time and attendance and handling employee discipline. Serving as company's Safety Committee Chair ensuring employee and facility safety according to OSHA and EPA regulations. Conducts on-going employee safety training. Responsible for processing bi-weekly payroll.

Ephrata, Pa

It's all smoke and no joke for just some dudes and smoker. We bring you the highest quality meats, smoked to perfection at competitive prices. We cater luncheons, parties and weddings. Ask for our menu and when we're smokin' next. We're bringing this legendary southern cuisine north to PA; done our way. You won't be disappointed!

Leola, Pa

Ephrata, Pa

Established the Customer Relationship Manager role for this growing company. Created policies and procedures to ramp-up customer satisfaction. Provided excellent day-to-day customer service for a great portion of company's "Gold VIP" customers. Handled customer complaints with integrity and grace by allowing the customer to voice their concerns and offering the most beneficial solution for both the customer and the company. Supervised 2-3 additional Customer Service Rep's and was responsible for training them to provide customer service excellence.

Morgantown, Pa

SchedulingPurchasingOrganizingManagingFSC CoordinatorTrainingPolicy & Procedure creation

Reading, Pa

Oversee daily operations of business. Manager of 5 full time employees - a Sales rep, a customer service rep, two CDL drivers and a Respiratory Therapist. Responsible for growing the medical equipment business and generating new referral sources. Looking to become the leading medical equipment provider in the Berks County and surrounding areas.

Paradise, Pa

Family-run cafe. I was part of the creation of the cafe and menu. I served as a cook on the weekends. I helped manage inventory levels.

Redeveloped and implemented training and competency procedures for warehouse/delivery staff. Is responsible for training new hires as well as keeping current co-workers competent and well trained.Assisted with the development of maintenance and delivery policies and procedures. Continues to maintain procedures and ensures manufacturer and industry guidelines are followed.Repairs and maintains all EME owned and customer owned home medical equipment. Has developed maintenance logs for each piece of equipment according to manufacturers' guidelinesFills compressed and liquid oxygen according to manufacturer and FDA guidelines. Maintains accurate records accordingly.Manages projects on a monthly basis; keeping record of monthly figures pertaining to maintenance and repairs.

Key player in implementing Quick Books software.Maintained all A/R, A/P, Payroll, Collections, Budget and Financial statements.Prepared tax documents and submitted accordingly.

Bachelor Of Arts Degree, Organizational Management

Minor in Accounting and Specialization in Human Resource Management

75B, Personnel Administration Specialist

Accounting Specialization

Diploma, Business, College Prep