Brought onboard to help facilitate the creation of a custom application within ServiceNow which will better track the fulfillment of 'Rack Devices' and MDCs ( Mobile Data Centers ) through all phases: design, quote, order, billing, testing, configuration and shipping. This is a remote contract through TekSytems.

Projects:DOJ-EOIRDepartment of Justice, Executive Office for Immigration ReviewStarted in October 2019 - Working part time, 20-25 hours a week with the EOIR team within ITSM and ITOM.After being given a start date and going through months of onboarding, I was told my position did not have funding yet... So, I never had the opportunity to work on this project. I left it here as a place marker to remember why I was off work for a good period.Started in October 2019 - Working part time, 20-25 hours a week with the EOIR team within ITSM and ITOM.

Projects:Molson Coors Brewing Company - Implementation for Service CatalogUnited Airlines - Implementation for Problem and Knowledge ManagementKraft-Heinz - Implementation for Service Catalog along with general maintenance and updatesPrime Therapeutics - Update catalog and bring scripting to ACE complianceNYCERS - Implementation for Core, Problem, Incident, Knowledge and Service CatalogCampbell's - Implementation for Service Catalog and CMDBThe entire Fruition contract was through Matrix Consulting.

Brought on at NGHS to help their current developer with workflows as they replace their current Healthcare system, EPIC.• Created multiple Record Producers and Catalog Requests / Workflows, Business Rules, Client Scripts, UI Policies/Actions, Notifications, etc.• Created a Value Analysis Application for their Supply Management group • Integrated On-Call Scheduling and Loaner Laptop applications• Helped their current ServiceNow Developer research and develop multiple tasksThis was a contract through CSI Consulting

Resigned from H&P to take more of a Consultant role but was asked to continue as a Contractor/Mentor• Created Application for their FlexData which includes record producers, Workflows, Business Rules, Client Scripts, Notifications, UI Policies and Actions, • Created multiple Requests for Service Catalog with supporting Workflows• Additions to Change and Incidents• Administrations, Security, ACL, Roles, Groups, Users, Tasks, Incidents, Problems, etc.• Mentored new Admin and Developers

ServiceNow Admin/Developer as of 2014• Administrator for 500+ users• Custom built applications for Warehouse(s) and Safety Performance and Learning Center SLPC• Managed and customized: HR, Incidents, Change, Problem, Projects and Knowledge applications• Worked as analyst and designed layouts for forms and workflows for the Internal and External Service Catalogs• Mentor and train large and small groups for all aspects of ServiceNow to include Reporting and Visual Task BoardsTraining:ITIL ( Certified )Admin ( Certified )Advanced AdminScriptingApplication Developer 2008 - 2014• Created multiple applications to support our Rig Tech and SLPC groups using C# .NET, Windows Forms, ASP.Net, Web Services with SQL Server

Created multiple applications to support our Rig Tech and SLPC groups using C# .NET, Windows Forms, ASP.Net, Web Services with SQL Server

• Company web master. Architected, created and enhanced the company intranet• Created and maintained new and existing applications to support user base using DHTML, XML/XSL JavaScript and CSS connecting to Web Services created with .NET 2.0 using C# hitting an Oracle server(created schemas, tables, and stored procedures).

• Architect custom reporting package to support customer IVR (Interactive Voice Response) Suite.• Created a utility package allowing users to create and view reports using DHTML, JavaScript, CSS, XML/XSLT and web services

• Project GOLD (Guided Online Loan Decisions) is a point-of-sale loan origination system. • My role expanded to encompass all phases of the project's life cycle from the design and architecture through quality assurance testing and customer support, to include mentoring developers and creating user documentation.• Developed with HTML/DHTML, JavaScript (client-side), ASP (server-side) XML/XSL, CSS and HTC. The middle tier was developed using C# for creating business components and calling stored procedures on the back end

• Consultant on several projects, learning the latest technologies, developing those technologies to create solutions, mentoring personnel into maintaining and expanding those results, while deploying the end product. • Kerr McGee – LiveLink interface portal• Williams Communication – EWR Manager, Optix, Service Level Agreement Technical Environment (SLATE), Service Activation Manager (SAM)• Williams Communication – Enterprise-wide Web UI Framework• Texaco – Web-based Document Management System• Cooler Services – PATCH-X Air Cooled Heat Exchangers• Yuba Heat Transfer – Feed Water Heater automation