• Responsible for greeting and welcoming all visitors, preparing meeting rooms, setting up video conferencing facilities• Receiving and distributing mail and courier packages• Issuing security passes and maintaining records • Managing call outs and on-site visits for maintenance contractors• Ensuring office equipment (printers, copiers etc) are always fully operational• Ordering of stationery and stock management of items• Management of off-site storage for archived documents• Supply of food and drinks for clients during meetings and for staff events• Fire warden for Simpl building• Being proactive in the care of clients and staff with anything and everything that is required to ensure the successful outcome of their meetings and working days• Assist with managing and updating the Simpl website including keeping the content fresh and up to date• Responsible for the maintenance and upkeep of company sales database (Salesforce.com)• Arranging travel and accommodation arrangements for staff and visitors• Answering all telephone calls and directing callers to the right people

• Providing first point of access and First Level Support to 150+ internal staff and external customers from approximately 40 companies, logging calls in relation to I.T. systems or software related using a system called HEAT• Deciding on the priority of each call, to whom it should be assigned and thereafter how and when it was to be resolved – all with the approval of the client and in accordance with an SLA if appropriate.• Responsible for purchasing I.T. hardware and software for the company• Maintenance of the security system, allocation of security cards and creation of new starters in Active Directory

States GreffeProviding administrative support to the Government legislature, the Law Drafting Department and the Government Printer

States GreffeCompany Secretary style role administering and providing an official legal record (Minutes)for a number of Government Departments on behalf of the Greffier of the States

Managing the duties of the Visiting Officers who were charged with carrying out the instructions of the Bailiff and the Magistrates Courts of Jersey

Trainee Manager