Chris Williston Email & Phone Number

New Brunswick, Canada

Saint John N.B.

Saint John New Brunswick

Saint John New Brunswick

Position: Service Manager Key Responsibilities: Overseeing everyday Operations of the dealership  Regular meetings with Technicians to discuss processes and new repair strategies Payroll submissions and coordination of employee vacations  Providing higher level support by implementing plan through forecasting and metrics  Writing and delivering annual employee evaluations  Maintaining strong customer and client relations Work with internal and external resources to complete the job to the highest level of customer service Human Resource related activity such as conflict resolution and employee performance counseling Supporting and mentoring service writing staff.  Overseeing warranty submission and case files Meet and exceed quota and measurable targets

Saint John New Brunswick

Key Responsibilities: Overseeing everyday parts department operations Planning and scheduling of workflow for shop Payroll submission Visiting customers on location Providing training and development for staff Meet and exceed quota and financial targets Hiring and Staffing Performance management and developmentCreation and management of qualitative and quantitative performance benchmarks (individual and team wide) Oversee various projects to successful completion as required