Chris Wilson Email and Phone Number

· Implemented san and virtual infrastructure· Maintained all the servers/laptops/workstations and provide remote support· Migration of end user devices from windows vista/7/8 to windows 10/11· administered Gmail/G-Suite for the organization· Procured Supplies, equipment, and software· supported mixed office environment(office 2013/2016/2019/365)· roll out of on premise bitdefender· re-architecture of network design to add redundancy· Video and photo editing, Recording of various events from multi camera systems· Collaborating with outside service and hardware providers (HPE, Dell, Microsoft, Synology, juniper, Datto, IBM, Lenovo) ongoing for projects and support.

· Administration of users/email in both Active Directory and Office 365.· Restoration of email, both shared and individual mailboxes· Use of Manage Engine Service Desk Software for helpdesk ticket tracking.· Troubleshooting printer and software issues.· Recover data from old systems as required· Configuration of new computers, and transfer of user data to updated computers.· Work with outside venders regarding repair of systems.· Remote installation, configuration and troubleshooting of software and hardware at sites.

· Implementing and designing the Storage Area Network, Server Hardware, Backups, and contribute to the design of the physical network (Local and WAN) as well as the wireless network.· Collaborating with outside service and hardware providers (HPE, HP, VMWare, Autonomy, Onx) ongoing for projects and support.· Documenting and creating policies and procedures. · Maintained and administered all storage servers and server hardware.· Maintained backup hardware and software, including the administration of multiple disk to disk and tape libraries as well as onsite and offsite replication.· Updated backup solution from multiple individual drives to centralized libraries.· Liaised with team to update core and edge networking switches.· Administrated UNIX, NetWare and Windows servers.· Researched, designed, and installed the university’s first wireless network.· Implemented of security devices on the wireless and student residence networks. · Design and testing of software images for faculty, staff, and student laptops.

Testing and repair of electronic computer hardware, Primarily Modems and Video Cards