Chris Witte Email & Phone Number

United States

- Manage 20 delivery applications inside of Sales and Service organization. - Full Lean Agile utilizing Atlassian Jira and Jira Align. - Manage team of 40+ on and offshore contractors. - Report directly to Assistant Vice-President.- Unrelated to main job role, assist IT-wide with automating templates for budget forecasting and actuals tracking. - Created automated reporting tool for extracting information out of Jira/Align to assemble comprehensive dashboards for PI… Show more - Manage 20 delivery applications inside of Sales and Service organization. - Full Lean Agile utilizing Atlassian Jira and Jira Align. - Manage team of 40+ on and offshore contractors. - Report directly to Assistant Vice-President.- Unrelated to main job role, assist IT-wide with automating templates for budget forecasting and actuals tracking. - Created automated reporting tool for extracting information out of Jira/Align to assemble comprehensive dashboards for PI planning, tracking and Retrospective ceremonies. Show less

Atlanta, Georgia, United States

IBM for AT&T AccountManaged team of 30+ Project Managers across 120+ active projects for full-cycle AT&T software development. Project methodologies practiced: waterfall, Agile, Lean Agile, SAFe and blended.• Managed relationship between the IBM delivery team and the AT&T client across multiple value streams• Hosted several weekly meetings to present status of active projects to several different AT&T leadership towers• Responsible for 20+ monthly releases into the AT&T… Show more IBM for AT&T AccountManaged team of 30+ Project Managers across 120+ active projects for full-cycle AT&T software development. Project methodologies practiced: waterfall, Agile, Lean Agile, SAFe and blended.• Managed relationship between the IBM delivery team and the AT&T client across multiple value streams• Hosted several weekly meetings to present status of active projects to several different AT&T leadership towers• Responsible for 20+ monthly releases into the AT&T production network• Point of escalation for all project-related issues• Daily project estimate reconciliation• Trained new Project Managers Show less

Atlanta, Georgia, United States

IBM for AT&T AccountTransitioned to Test Architect under AT&T’s adoption of the SAFe project methodology and DevOps enterprise model. Team member on three large-scale SAFe projects across multiple ARTs and Scrum Teams. Responsibilities included:• Participated in backlog grooming sessions to prepare feature candidates for PI Planning sessions• Attended multi-day PI Planning sessions working across scrum teams to understand features, dependencies and risks in order to map user stories… Show more IBM for AT&T AccountTransitioned to Test Architect under AT&T’s adoption of the SAFe project methodology and DevOps enterprise model. Team member on three large-scale SAFe projects across multiple ARTs and Scrum Teams. Responsibilities included:• Participated in backlog grooming sessions to prepare feature candidates for PI Planning sessions• Attended multi-day PI Planning sessions working across scrum teams to understand features, dependencies and risks in order to map user stories to test cases• Created user story-based test plans linked to acceptance criteria from Jira Align; transitioned plans to end-to-end and production validation test execution teams• Participated in daily scrum calls to expedite defect resolution and clarify blocking issuesNotable Accomplishments: • Created automated analytics tool that utilizes Jira Align exports. Currently used by dozens of SAFe role members (RTEs, Scrum Masters, Product Owners, Test Architects) across the enterprise. Credited with saving the company hundreds of hours per week.• Completed over 80 hours of SAFe and DevOps training via Scaled Agile Inc, AT&T and IBM• Received highest annual review rating of “Extraordinary Impact” in 2018, 2019 Show less

Atlanta, Georgia, United States

Managed a 10-person defect/issue escalation team for three mission-critical products in the emerging network virtualization space. Created and executed a new process to handle end-to-end and production validation defects as well as live customer issues during controlled product launches. Responsibilities included:• Hosted daily status and prioritization calls with VP-level leadership and stakeholders• Managed triage rooms across dozens of applications to facilitate collaborative… Show more Managed a 10-person defect/issue escalation team for three mission-critical products in the emerging network virtualization space. Created and executed a new process to handle end-to-end and production validation defects as well as live customer issues during controlled product launches. Responsibilities included:• Hosted daily status and prioritization calls with VP-level leadership and stakeholders• Managed triage rooms across dozens of applications to facilitate collaborative resolution teams• Brokered solutions across application development teams to ensure committed defect ownership• Created and disseminated morning and end-of-day status reports and analyticsNotable Accomplishments: • Led team transformation to a DevOps model• Automated eight separate daily reports saving over 40 hours per week• Asked to create collaboration and automation tools for the 2019 Time Warner merger war room Show less

Atlanta, Georgia, United States

Managed an 8-person deployment team originally responsible for product launch planning and execution for iPhone and iPad. Scope grew to include other phone and tablet models as well as smart home devices, connected cars, Wi-Fi hotspot and many other products. Responsibilities included:• Created a standardized engagement process for building cross-functional product launch teams• Managed concurrent project plans against aggressive launch deadlines• Hosted launch war rooms, formed… Show more Managed an 8-person deployment team originally responsible for product launch planning and execution for iPhone and iPad. Scope grew to include other phone and tablet models as well as smart home devices, connected cars, Wi-Fi hotspot and many other products. Responsibilities included:• Created a standardized engagement process for building cross-functional product launch teams• Managed concurrent project plans against aggressive launch deadlines• Hosted launch war rooms, formed issue resolution teams, reported status across enterprise• Provided launch status reporting to leadershipNotable Accomplishments: • Successfully launched over 125 different products to the consumer market since 2008• Identified as a "Best Practice" team inside of AT&T Information Technology organization• Asked to run the leadership war room for the 2015 DirectTV merger• 2012 CIO Award - presented annually to individuals "who differentiate themselves through extended effort, creativity and dedication to deliver an extraordinary outcome to the business" Show less

Atlanta, Georgia, United States

Selected to lead the Incident Management integration of post-merger companies (AT&T, SBC, Cingular, Bellsouth) into a cohesive, ITIL compliant organization. Responsibilities included: • Facilitated gap-analysis studies and translated those into task-level project plans• Communicated timeline and scope to all affected stakeholders and related activity owners• Supervised the creation and maintenance of all related process flow documents, methods and procedures documents and roles and… Show more Selected to lead the Incident Management integration of post-merger companies (AT&T, SBC, Cingular, Bellsouth) into a cohesive, ITIL compliant organization. Responsibilities included: • Facilitated gap-analysis studies and translated those into task-level project plans• Communicated timeline and scope to all affected stakeholders and related activity owners• Supervised the creation and maintenance of all related process flow documents, methods and procedures documents and roles and responsibilities documents• Produced weekly status updates and presented results to the process owner teams • Created and supervised dozens of break-out teams for projects that spanned IT process areas Show less

Atlanta, Georgia, United States

Managed a 12-person team with oversight of various retail application support. Responsibilities included: • Interviewed and hired new team members• Drove process improvements for the support of production applications in the IT space• Coordinated processes with development, project management, facilities and support teams to ensure availability and proper documentation for all production applications• Performed performance reviews including compensation decisions and promotion… Show more Managed a 12-person team with oversight of various retail application support. Responsibilities included: • Interviewed and hired new team members• Drove process improvements for the support of production applications in the IT space• Coordinated processes with development, project management, facilities and support teams to ensure availability and proper documentation for all production applications• Performed performance reviews including compensation decisions and promotion determinations Show less

Atlanta, Georgia, United States

Selected by Vice-President of Operations to work as one of the project leads for the integration of the newly acquired AT&T Wireless into Cingular Wireless. Placed in charge of the Network and File Transfer teams. Responsibilities included: • Created several dozen small strategic teams to plan and implement migration changes over an eight-month period• Identified and integrated all automated file transfer processes from AT&T systems into the comparable Cingular systems• Coordinated… Show more Selected by Vice-President of Operations to work as one of the project leads for the integration of the newly acquired AT&T Wireless into Cingular Wireless. Placed in charge of the Network and File Transfer teams. Responsibilities included: • Created several dozen small strategic teams to plan and implement migration changes over an eight-month period• Identified and integrated all automated file transfer processes from AT&T systems into the comparable Cingular systems• Coordinated the change management aspects of all necessary firewall changes to afford access of AT&T systems into the Cingular network• Bi-weekly reports to the Vice-President of OperationsNotable Accomplishments:• Received the 2004 Key Contributor award from CIO Thaddeus Arroyo Show less

Atlanta, Georgia, United States

Managed the implementation of simultaneous hardware and software applications into the various enterprise data centers. Responsibilities included: • Worked with systems architects to design solutions, ordered required software and hardware, built implementation teams and scheduled their workloads and deadlines• Led weekly calls to troubleshoot issues and gather status, prepared documentation for application support and training, controlled all aspects of the project through the… Show more Managed the implementation of simultaneous hardware and software applications into the various enterprise data centers. Responsibilities included: • Worked with systems architects to design solutions, ordered required software and hardware, built implementation teams and scheduled their workloads and deadlines• Led weekly calls to troubleshoot issues and gather status, prepared documentation for application support and training, controlled all aspects of the project through the production and closing phases• Led the successful implementation of over 90 hardware and software projects Show less