Pricing Strategy Management: Established and structured pricing strategies for the sales team, regularly updating pricing in response to fluctuations in materials and labor costs, ensuring competitiveness and profitability.Profit Margin Optimization: Conducted comprehensive project analysis to adapt pricing strategies and maintain desired profit margins, contributing to the company's financial sustainability and growth.Conflict Resolution: Effectively handled challenging and dissatisfied customers, demonstrating strong interpersonal and negotiation skills to reach mutually beneficial solutions that satisfied both the customer and the company.Key Account Management: Oversaw and managed large volume accounts and their associated projects, providing exemplary service and ensuring the successful execution of projects to meet client expectations and company objectives.In this role, I played a vital part in ensuring pricing competitiveness, profitability, and maintaining positive customer relationships, while also managing key accounts to drive business success.

CNC Programming: Proficiently programmed jobs for CNC machines using Alphacam, ensuring precision and efficiency in the manufacturing process, contributing to the successful completion of projects.Estimations and Bidding: Managed takeoff estimations and bidding processes for commercial projects, meticulously assessing project requirements and developing competitive bids that met client expectations.Equipment Operation and Team Leadership: Skillfully operated Northwood sawjet and CNC machines, additionally overseeing a team of 12 individuals, providing effective guidance and direction to maintain operational excellence and production efficiency.In this role, I demonstrated strong technical skills in CNC programming, precision in project estimations, and effective leadership in a team-oriented manufacturing environment, contributing to the successful execution of projects and team performance.

Create custom granite pieces for customers around the Treasure Valley.

My duties included maintaining security of the base and all personnel on it. This was accomplished by doing vehicle inspections/searches, identification checks, first responding to accidents, base patrols, safety stops, and flight line security.