Top of funnel BDR sales leader, responsible for talent aquisition, training and development and sales strategies. Leading teams to success through 1:1 coaching, career pathing and development, as well as collaboration and communication. Utilize data and strategic discussions to guide my team to achieve personal and professional sucess month after month. FY23 Achievements to date:Increased total activities by 65%Opportunities created up by 205% Increased meetings booked by 230%Decreased activities required per opportunity by 50% (less steps, greater efficiency)Decreased no show % by 42%Decreased amount of calls required to book meetings by 32%

• Consistently coached Inside Sales Representatives to achieve goals, develop metrics, and drive results• Developed and led training for current and new associates to aid change and develop talent• Created and implemented standard operating procedures to increase efficiencies and strengthen culture• On-boarded multiple Operation Companies across Canada in the utilization of Sysco Connect including Quebec• Collaborated with Presidents, District Sales Managers, Product Specialists, and Sales Associates across Canada to find solutions to operational hurdles, build efficiencies, and develop standard operating procedures to align sales force Canada wide• Conducted monthly one on one’s, daily huddles and individual coaching sessions with Inside Sales Representatives to provide feedback, hear concerns/ideas to improve employee satisfaction, while developing a strong relationships and a safe team environment • Conducted interviews with potential candidates for various positions within Sysco Connect• Worked individually with ISR’s on personal development plans and career goals/aspirations• Consistently coached and disciplined behavioral and performance concerns, as well as conducting records of discussion, verbal and written warnings when required• Created and executed customer facing sales Webinars to promote features and benefits of value added services • Volunteered for various stretch projects for personal development• Project planning - Alignment of Sysco Connect with operating companies across Canada • Worked closely with Human Resources in regards to performance reviews, payroll, employee leave• ISM of the Quarter, Team of the Year 2017 for top performance and metrics• Managed French and Mandarin division

• Planned and implemented sales strategies to consistently achieve weekly sales targets• Awarded High Flyer Award for achieving top sales multiple periods • Created and implemented strategies to aid the team in reaching goals while providing exceptional service• Coached, developed and trained teams in sales, daily operations and system proficiency• Contributed fresh ideas to sales committee to increase sales growth within Sysco • Developed Excel documents and facilitated sales training for new hires• Awarded with ISR of the month on three separate occasions as well as upsell champ for 2014

• Demonstrated promoted and sold mobile phones independently for TELUS/Koodo • Awarded top sales in Southwestern Ontario • Developed excellent consumer relation skills• Authorized credit checks and programmed handsets• Brand Ambassador for various professional companies• Experience with Natural Insight for reporting, scheduling and time keeping• Trained extensively in sales and marketing through TELUS Mobility

• Managed and lead a team of 20 plus employees• Organized, supervised and delegated all functions of banquets and weddings • Assisted with sales and catering for weddings and business functions• Developed and demonstrated excellent client relation/customer service skills• Led hiring, training and orientation of new employees • Facilitated conflict resolution within the team.• Documented progress reports, monthly inventory and weekly liquor inventory• Frequently handled and deposited large amounts of money • Handling customer complaints and resolutions professionally• Received Customer Service Large Business and The Best of The Best awards

• Organized and supervised security for labour disputes Canada wide• Licensed Investigator, provided mobile and fixed surveillance for many fraud, workers compensation and infidelity investigations• Provided corporate protection for companies and their executives• Worked with police and public in a professional manner• Dealt with press and irate civilians while maintaining professionalism• Supervised and delegated security for special events • Supervised and worked various loss prevention contracts