Most recently, Director, Product & Experience, Chris has demonstrated leadership excellence by guiding a global team of product management and servicing professionals. He has been at the forefront of delivering innovative web, mobile app, and chat servicing solutions, displaying a keen ability to pioneer and implement cutting-edge technologies. With over a decade of experience managing commercial partnerships, Chris brings a wealth of expertise in transforming global teams, enhancing product performance, elevating customer satisfaction, and optimizing expense and risk conditions. Under Chris' leadership, his teams have consistently achieved best-in-class employee satisfaction scores. This coupled with his role in promoting Diversity, Equity, and Inclusion (DE&I), is a testament to Chris’ commitment to fostering a positive work environment. Chris stands as a proven leader with a track-record of driving positive change and achieving impactful results in an ever-evolving digital and technology landscape.