Chris Yee Email & Phone Number

Australia

* Business Development Representative and Sales Development Representative (BDR and SDR)* Passionately engages business customers by showcasing Apple’s technology and demonstrating how its products and solutions can enhance their businesses and enrich their lives. * Leverage rapport and foster trust to build long-term relationships with customers and assist them in evolving their businesses and exploring untapped potential.* Owns every opportunity with a vested interest in customer… Show more * Business Development Representative and Sales Development Representative (BDR and SDR)* Passionately engages business customers by showcasing Apple’s technology and demonstrating how its products and solutions can enhance their businesses and enrich their lives. * Leverage rapport and foster trust to build long-term relationships with customers and assist them in evolving their businesses and exploring untapped potential.* Owns every opportunity with a vested interest in customer journey, seeing through the journey from beginning to end.* Adapts to situations and quickly learns on the fly, executing tasks in a timely manner.* Thinks outside the box and identifies solutions that go beyond just Apple products and services, using Apple resources online to provide customers with holistic solutions.* Documents with clear notes, ensuring accurate customer contact and relationship information, by utilising our CRM application to stay customer focussed.* Creates loyal customers who feel empowered by Apple solutions and to drive growth for both our customers and the brand. Show less

Castle Hill, New South Wales, Australia

* Ensure an efficient, productive and occupationally safe repair room.* Provide an inclusive environment that fosters transparency and trust to all technicians. * Ensure that all the correct products and tools are up to date and in good order to allow the team to perform timely repairs.* Ensure proper training, guidance and best practices are met.* Collaborate between the operations team, technicians and leadership to meet timely resolutions for team members and customers. *… Show more * Ensure an efficient, productive and occupationally safe repair room.* Provide an inclusive environment that fosters transparency and trust to all technicians. * Ensure that all the correct products and tools are up to date and in good order to allow the team to perform timely repairs.* Ensure proper training, guidance and best practices are met.* Collaborate between the operations team, technicians and leadership to meet timely resolutions for team members and customers. * Handle escalations and reset customer expectations.* Provide first aid and support to customers and team members when required.* Constantly look for areas to be creative and innovate. Show less

Marina Bay Sands, Singapore

* New Store Opening (NSO) Mentor and trainer for the Marina Bay Sands retail store in the Singapore. * Coordination of suppliers, vendors and third party products to facilitate the efficient operations of the flagship store.

Orchard Road, Singapore

* New Store Opening (NSO) Mentor and trainer for the new flagship Orchard Road retail store in the Singapore. The first retail store to open in the APAC market.* Coordination of suppliers, vendors and third party products to facilitate the efficient operations of the flagship store.* As a Technical Advisor - Specifically onboarded new technicians in role.* Delivered training content and ensured proper practices to meet guidance and safety.* Mentored and nurtured individual and… Show more * New Store Opening (NSO) Mentor and trainer for the new flagship Orchard Road retail store in the Singapore. The first retail store to open in the APAC market.* Coordination of suppliers, vendors and third party products to facilitate the efficient operations of the flagship store.* As a Technical Advisor - Specifically onboarded new technicians in role.* Delivered training content and ensured proper practices to meet guidance and safety.* Mentored and nurtured individual and team development.* Provided feedback to technicians to further individual self development.* Accolade - With the training content and in the manner it was delivered, Apple Orchard Road was awarded Global Training Store for APAC. A first in history. Show less

Castle Hill, New South Wales, Australia

Castle Hill, New South Wales, Australia

* Acknowledge, align, assure and support customers during their appointments..* Triage, run diagnostics and determine the best resolution/repair for the entire range of Apple products and accessories.* Repair the relationship between customer and the brand.* Assist and educate customers in the use of their Apple devices.* Mentor and guide new technicians and set them up for success.

Castle Hill, New South Wales, Australia

• Provide after sales support and warranty service for customer’s productsand devices.• Provide basic troubleshooting and educate customers.• Ensure RMA products are sent to the appropriate vendor service centres.• Follow up with service providers then communicate and updatecustomers.• Build and maintain relationships with vendors and service providers.• Provide reporting to senior franchise leadership.

Da Nang City, Vietnam

• Day to day operation and management of mining site.• Champion health and safety of all team members onsite.• Ensure periodic maintenance, servicing and running of equipment andtools for efficient production.• Ensure security of assets and staff.• Engage with the hiring and training of workers.• Ensure compliance of mining facility with local authorities.• Liaise with local security and law enforcement.• Provide reporting to company directors and shareholders.

Singapore

• Seek out and engage new joint ventures, partnerships and customers.• Drive product and service engagement.

Singapore

• Day to day operation of manufacturing plant.• Champion health and safety of all team members onsite.• Ensure periodic maintenance, servicing and running of equipment andtools for efficient production.

Bondi Junction, Nsw Australia

• Provide after sales support and warranty service for customer’s productsand devices.• Provide basic troubleshooting and educate customers.• Ensure RMA products are sent to the appropriate vendor service centres.• Follow up with service providers then communicate and updatecustomers.• Build and maintain relationships with vendors and service providers.• Provide reporting to senior franchise leadership.

Moore Park, Nsw Australia

• Provide after sales support and warranty service for customer’s productsand devices.• Provide basic troubleshooting and educate customers.• Ensure RMA products are sent to the appropriate vendor service centres.• Follow up with service providers then communicate and updatecustomers.• Build and maintain relationships with vendors and service providers.• Provide reporting to senior franchise leadership.

Sydney, New South Wales, Australia

• Day to day running and operation of the lighting and design studio.• Host studio workshops and training for interior designers and architects.• Host product launches and special events for clients and VIPs.• Ensure the smooth running and troubleshooting of IT systems.• Facilitate design and manage the rollout of lighting projects onsite.

Sydney, New South Wales, Australia

• Assistant designer and draftsperson to senior architects.• Ensure the daily running and management of design office.• Onsite project assistant to senior architects.

Bachelor Of Architecture - Barch, Architecture

Associate Diploma Of Applied Science, Architectural Drafting, Architecture

Bachelor Of Engineering - Be, Mechanical Engineering