Chris Zaragoza is a Senior Technical Account Manager at OTAVA®. They is proficient in English. Colleagues describe them as "Chris has always been a passionate and extremeley knowledgable person while at VMware. Any company would be lucky to have him on their team. He not only excels at the customer relationship level but is also highly technical which made him an invaluable resource while at VMware." and "I am so fortunate to have Chris as part of the Aria AMER CSM team. With 19 Accounts (16 Strategic (>400 CPU/$400K ACV), 18 have been successful onboarded and 14 Cloud First or Curious. He met 100% targets for accounts have a Customer Success Perspective, 0% Customer Success Perspective for accounts assigned are stale, 100% effort evolving customer success motions to strategic, proactive approaches., and 100% participation in enablement activities. He mentored the team on VRealize Customer Success motions by teaching and enabling peers with on-the-job training. and in H1FY24, completed the Customer Template (Gainsight Assist) Project. Chris's key strengths are Customer-focused / Relationships, Technical Acumen; vRealize systems and processes, Organization, and Teamwork. Some memorable quotes from peers include: o “Chris truly brings smiles to the team and keeps the moral high all while being one of the top performers on the team. He is truly a pleasure to work with and to be around as well as you can count on him for anything.” o “Great personality for the job. Very willing to help the customer.” o “Chris is very organized. He is one of the best CSMs that i work with."