Chris Zerfass

Chris Zerfass Email and Phone Number

Executive Manager and Partner @ Bennett Automotive Group West
Lebanon, PA, US
Chris Zerfass's Location
Lebanon, Pennsylvania, United States, United States
Chris Zerfass's Contact Details

Chris Zerfass work email

Chris Zerfass personal email

About Chris Zerfass

At Bennett Automotive Group West, our team's commitment to innovation and strategic dealership management has catalyzed substantial business growth and revenue optimization. With over 6 years at the helm, we've honed a culture that prizes operational excellence and fosters a solution-oriented mindset.Our hands-on leadership not only sharpens financial acumen but also fortifies interpersonal relationships, crucial for elevating customer satisfaction and team morale. By empowering staff at every level, we've sculpted an environment where both clientele and employees flourish, underpinning our organizational success.

Chris Zerfass's Current Company Details
Bennett Automotive Group West

Bennett Automotive Group West

View
Executive Manager and Partner
Lebanon, PA, US
Website:
bennettcars.com
Employees:
88
Chris Zerfass Work Experience Details
  • Bennett Automotive Group West
    Executive Manager And Partner
    Bennett Automotive Group West
    Lebanon, Pa, Us
  • Bennett Automotive Group West
    Partner
    Bennett Automotive Group West Feb 2017 - Present
  • Bennett Infiniti Of Allentown
    General Manager
    Bennett Infiniti Of Allentown Apr 2016 - Feb 2017
  • David Dodge Chrysler Jeep Ram
    General Manager
    David Dodge Chrysler Jeep Ram May 2014 - Apr 2016
  • Bennett Automotive Group
    Vice President & General Manager
    Bennett Automotive Group Mar 2009 - Apr 2014
    Us
    Bennett Toyota-Scion, Jaguar/Land Rover Allentown, Infiniti of Allentown, Infiniti of Wilkes-Barre. Vice-President/General Manager• Managed all aspects of the day-to-day operations of dealerships including new and pre-owned departments, F&I, Accounting and Service, Parts and Collision Center for five rooftops including Toyota-Scion, Jaguar-Land Rover and Infiniti brands.• Ranked among the leaders in the Central Atlantic Toyota region for Toyota Certified Pre-Owned volume.• Annual Sales Revenue of $170 Million• Collaborate with all department managers on a daily basis collectively working toward achieving department and dealership goals.• Extensive experience with a keen knowledge of analyzing and understanding dealership profit/loss financial statements.• Constant focus on achieving brand sales effectiveness while maximizing growth and productivity in fixed operations.• 2012 and 2013 Toyota Presidents Award Winner.
  • Brown Daub Dodge
    President/General Manager/Partner
    Brown Daub Dodge Nov 2003 - Nov 2008
    • Managed all dealership departments to ensure consistent profitability for 4 consecutive years.• Developed and implemented strategies to navigate challenges in the automotive industry.• Set departmental goals to exceed customer expectations and improve sales and service objectives.
  • County Chrysler Inc
    Vice President/General Manager/Partner
    County Chrysler Inc Dec 1995 - Nov 2003
    Vice-President/General Manager/Partner• Managed and directed overall administration and dealership operations.• Re-engineered management methods which resulted in streamlined operations and increased sales.• Performed ongoing analysis to evaluate the efficiency, quality and productivity of dealership operations.• Consistently achieved Five-Star Award of Excellence.• Developed a F&I menu selling system to improve profit and maintain compliance.• Analyzed and controlled expenses in order to achieve company forecast.
  • Brown-Daub Chrysler Jeep
    General Sales Manager
    Brown-Daub Chrysler Jeep Feb 1990 - Dec 1995
    General Sales Manager• Managed and coordinated all daily sales activities.• Developed sales campaigns in order to achieve company goals.• Coordinated advanced product and sales training daily to enhance customer experience.• Duties included: Desking and closing deals, appraising, hiring, training and inventory management.• Annual Five-Star Award of Excellence winner.

Chris Zerfass Skills

Customer Satisfaction Sales Operations Automotive Sales Profit Automobile Leadership Customer Retention Vehicles Sales Process Dealers Sales Management Pricing New Business Development Team Building Parts Automotive Aftermarket Negotiation Warranty Operations Management Management Selling Account Management Reynolds Retail Marketing Strategy Customer Service Marketing Human Resources Competitive Analysis Leadership Development Marketing Management Automotive Parts Managerial Finance Consulting Purchasing Strategic Planning Fleet Management Crm Market Planning Aftersales Automotive Repair Hiring Analysis Continuous Improvement Coaching P&l Management Income Statement Selling Skills Market Analysis

Chris Zerfass Education Details

  • United States Navy
    United States Navy
    Shipfitter
  • Lehigh County Community College
    Lehigh County Community College
    And Related Support Services

Frequently Asked Questions about Chris Zerfass

What company does Chris Zerfass work for?

Chris Zerfass works for Bennett Automotive Group West

What is Chris Zerfass's role at the current company?

Chris Zerfass's current role is Executive Manager and Partner.

What is Chris Zerfass's email address?

Chris Zerfass's email address is ch****@****ail.com

What is Chris Zerfass's direct phone number?

Chris Zerfass's direct phone number is +161073*****

What schools did Chris Zerfass attend?

Chris Zerfass attended United States Navy, Lehigh County Community College.

What are some of Chris Zerfass's interests?

Chris Zerfass has interest in Family, Golf, Music, New Technology.

What skills is Chris Zerfass known for?

Chris Zerfass has skills like Customer Satisfaction, Sales Operations, Automotive, Sales, Profit, Automobile, Leadership, Customer Retention, Vehicles, Sales Process, Dealers, Sales Management.

Who are Chris Zerfass's colleagues?

Chris Zerfass's colleagues are Joe Hill, Blas Duque, Jeannie Roth, Kevin Gonzalez, Tom Gormley, Pete Bonafede Iii, Joel Montanez.

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