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Christopher Bennett Email & Phone Number

Client Services Executive | Global Operations Leader at Tech Mahindra
Location: Austin, Texas, United States 7 work roles 6 schools
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Current company
Role
Client Services Executive | Global Operations Leader
Location
Austin, Texas, United States
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Who is Christopher Bennett? Overview

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Quick answer

Christopher Bennett is listed as Client Services Executive | Global Operations Leader at Tech Mahindra, a company with 109765 employees, based in Austin, Texas, United States. AeroLeads shows a matched LinkedIn profile for Christopher Bennett.

Christopher Bennett previously worked as Client Partner at Tech Mahindra and Client Partner at Sutherland. Christopher Bennett holds Post Graduate Program In Artificial Intelligence For Leaders, Artificial Intelligence, Machine Learning, 3.94 from Texas Mccombs School Of Business.

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Tech Mahindra

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Profile bio

About Christopher Bennett

Business process transformation specialist who utilizes technology, process re-engineering and design thinking to drive effective outcomes across supplier relationship management, sourcing, contracts, procurement, and more. Hands-on and solutions-focused, recognized for cross-divisional business engagement, global contact center management, finance & accounting, and shared services, with experience as a COPC registered coordinator and Six Sigma project management.Skills: Process Improvement ∙ Customer Experience Standard (COPC) Certified ∙ Vendor Management ∙ Workforce Analytics ∙ Strategy ∙ B2B/B2C Sales ∙ SaaS ∙ Global Delivery ∙ Operational Effectiveness ∙ Client Profitability Analysis ∙ CX Journey ∙ Net Promoter Scores (NPS) ∙ Financial Analysis including, Days Sales Outstanding (DSO) Analysis, Account to Collections (A2C) optimization ∙ Call Centers ∙ BPO ∙ CRM Software ∙ Salesforce ∙ MS Office Suite ∙ Omni Channel Solutions ∙ IVR ∙ Six Sigma ∙ Vendor Management ∙ AI/ML ∙ Chatbot & Robotic Process Automation (RPA) Technologies ∙ NLP ∙ UL Solution Certification Experience

Current workplace

Christopher Bennett's current company

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Tech Mahindra
Tech Mahindra
Client Services Executive | Global Operations Leader
pune, maharashtra, india
Employees
109765
AeroLeads page
7 roles

Christopher Bennett work experience

A career timeline built from the work history available for this profile.

Client Partner

Current

Austin / Seattle

Tech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes. With our promise to help our customers “scale at speed," we design future state solutions for industry leaders and offer innovative digital experiences.

Jul 2024 - Present

Client Partner

As a Client Partner at Sutherland, a process transformation company, my focus was on helping companies improve their business practices, from transforming siloed functions to end-to-end efficiency and customer experience gains. In collaboration with my colleagues, I designed exceptional customer experiences for the digital age by deconstructing our.

Jul 2018 - Dec 2023

Associate Vice President, Business Process Transformation

Austin, Texas Area

In my previous role, I oversaw the global customer order management function for a major technology provider's supply chain, which included supporting government-based work. With a team of 1200+ employees across 10 sites and 7 geographies, we implemented operational improvements and utilized Robotic Process Automation (RPA) and other transformation.

Feb 2015 - Jul 2018

Director, Client Services

Rochester, New York Area

Tasked with the strategic development of integrated solutions for new and existing clients, focusing on Contact Center Outsourcing and leveraging the extensive range of Sutherland capabilities and engaging with various business stakeholders. Responsible for: Primary client point of contact, financial analysis, pricing, proposals, governance and contract.

Mar 2011 - Feb 2015

Director, Client Services & Operations

Austin, Texas Area | Manila, Philippines

  • As a director, I managed domestic and international LOBs generating $15M+ in annual revenue. Oversaw Service Delivery and Client Services for Retail and High-Tech clients, led project teams across regions, and handled.
  • As a Registered Coordinator of the COPC certification team, I actively contributed to the development of project implementation and change management procedures. These efforts culminated in the successful attainment of.
  • Partnered with Facilities management and C-LVL to establish a new center in a low cost labor market.
  • Led a Six Sigma process improvement team, reducing contact center errors for a retail tool manufacturer from 8% monthly to less than 2%.
Jan 2007 - Mar 2011

Sr. Operations Manager / Account Manager

Ft. Lauderdale, Florida

In this role, I oversaw the client relationship and operational performance of a significant retention program for a major financial client. I earned a promotion from Account Manager to Senior Operations Manager in just eight months following my hire.

Nov 2005 - Jan 2007

Operations Manager

Texas | Philippines

  • Led operational management of inbound technical support and customer service contact center.
  • Successfully set up a new support location in Manila, Philippines for a hi-tech client.
Dec 1999 - Nov 2005
Team & coworkers

Colleagues at Tech Mahindra

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6 education records

Christopher Bennett education

Large Account Management Process

Korn Ferry Consulting

Copc - Registered Coordinator

Copc, Inc

High Performance Management Techniques (Hpmt), High Performance Management Techniques (Hpmt)

Copc, Inc
FAQ

Frequently asked questions about Christopher Bennett

Quick answers generated from the profile data available on this page.

What company does Christopher Bennett work for?

Christopher Bennett works for Tech Mahindra.

What is Christopher Bennett's role at Tech Mahindra?

Christopher Bennett is listed as Client Services Executive | Global Operations Leader at Tech Mahindra.

Where is Christopher Bennett based?

Christopher Bennett is based in Austin, Texas, United States while working with Tech Mahindra.

What companies has Christopher Bennett worked for?

Christopher Bennett has worked for Tech Mahindra, Sutherland, Harte-Hanks, Aegis Limited, and Decisionone.

Who are Christopher Bennett's colleagues at Tech Mahindra?

Christopher Bennett's colleagues at Tech Mahindra include Pawan Joshi, Ipsita Roy Chowdhury Jyoti, Pranjal Bari, Idul Hasan, and Asritha B..

How can I contact Christopher Bennett?

You can use AeroLeads to view verified contact signals for Christopher Bennett at Tech Mahindra, including work email, phone, and LinkedIn data when available.

What schools did Christopher Bennett attend?

Christopher Bennett holds Post Graduate Program In Artificial Intelligence For Leaders, Artificial Intelligence, Machine Learning, 3.94 from Texas Mccombs School Of Business.

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