Chris Davis Email & Phone Number

Charlotte, NC, US

Charlotte, North Carolina, US

• Began as Service Coordinator and promoted to Service Writer in January 2018As a Service Coordinator, responsibilities included the following:
• Scheduling technicians on service calls
• Quoting customers on recommended repairs
• Pre-scheduling of preventative maintenance plans
• Assisted with ordering required partsAs a Service Writer, responsibilities include the following:
• Quote customers on recommended repairs

Wilmington, Delaware, US

• Branch Coordinator responsible for maintaining the office in areas such as accounting, customer services, and record keeping
• Provide operational support to sales and service divisions in North Carolina, South Carolina, Maryland and Delaware
• Initiate new customer setup by obtaining credit applications and appropriate financial information
• Maintain office expenses and reconcile accounts payable/receivable
• Respond to all client/vendor questions concerning billing and accounts receivable.
• Schedule incoming service calls

Dallas, Texas, US

• Lead Dispatcher in the North Dallas branch of one of the largest equipment distributors in North America
• Provided logistical support through company GPS system for more than 30 technicians to ensure the timely repair of clients equipment
• Communicated the needs of all parties, including clients, sales agents, service technicians, office manager, etc., to effectively provide support through efficient problem solving and mediation.
• Researched and assisted technicians with equipment service history to expedite repairs and provide warranty status
• Input all data for work completed on equipment to assist billing coordinator
• Conducted Training sessions for forklift operators and trainers to satisfy OSHA requirements

• Promoted from wait staff/bartender to Manager within one year
• Managed the recruiting, hiring, scheduling and termination processes
• Controlled daily inventory for all alcohol purchases and sales
• Booked banquet space for meetings and special events
• Accounted for all cash and credit sales to ensure accurate bookkeeping and deposits
• Established and maintained strong customer relations, while handling all customer concerns with courtesy and timeliness

• Assisted carpenters with additions and renovations of residential homes
• Performed detail oriented work as well as physically demanding manual labor

Undeclared

Education record