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Chris Degan Email & Phone Number

Technical Support Manager at Arrow ECS United Kingdom at Arrow ECS United Kingdom
Location: Edinburgh, Scotland, United Kingdom 6 work roles
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Current company
Role
Technical Support Manager at Arrow ECS United Kingdom
Location
Edinburgh, Scotland, United Kingdom
Company size

Who is Chris Degan? Overview

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Quick answer

Chris Degan is listed as Technical Support Manager at Arrow ECS United Kingdom at Arrow ECS United Kingdom, a company with 328 employees, based in Edinburgh, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Chris Degan.

Chris Degan previously worked as Technical Support Manager at Arrow Ecs United Kingdom and Field Service & Support Engineer at Arrow Ecs United Kingdom.

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Arrow ECS United Kingdom

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Profile bio

About Chris Degan

* Check Point, Palo Alto, Bluecoat, Networks, IT Security* Experience supporting Unix: Linux, Solaris, AIX and HP-UX* Experience with supporting all versions of the Windows OS* Experience with PC hardware/software troubleshooting* Capable programmer with experience of Perl scripting* Experience with telecommunications systems

Current workplace

Chris Degan's current company

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Arrow ECS United Kingdom
Arrow Ecs United Kingdom
Technical Support Manager at Arrow ECS United Kingdom
harrogate, north yorkshire, united kingdom
Website
Employees
328
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6 roles · 20 years

Chris Degan work experience

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Technical Support Manager

Current

* Team Lead for Field Service Engineers* Department/Operational Management as part of team* Project Onboarding of new vendors and customers* Vendor Relationship Manager* Customer Success Manager for key customers* Mentoring of new engineers and new managers* Development of training and documentation

Sep 2020 - Present

Field Service & Support Engineer

* Provide technical support for many vendors: Check Point, Palo Alto and Blue Coat but many others as required.* Hardware stock checking, testing and repairs* Provide hardware support on customer site, with full installation and backup/recovery.* On site customer consultancies as required* Troubleshoot complex issues around Networking and Security*.

Mar 2010 - Sep 2020

Support

* Provided technical support for customer and in-house systems* Developed hardware/software interfaces to PBX systems to collect phone call records* Provided on site support for customers installing logging systems* Supported website, updating database with call records, tariffing information and telephony information* Built and provided management.

2008 - Oct 2009

Computer Support Engineer

* Provided Second Line IT Support for clients of Siemens, chiefly Ulster Bank and Royal Bank of Scotland* Installation of new windows servers and decommissioning of old servers and networking equipment on sites all over Ireland. * Supported banks telecommunications network.* Weekend IT Support for installations and moves within offices, dealing with.

2006 - 2007 ~1 yr

Unix System Administrator

Belfast, Northern Ireland, United Kingdom

* Provided support for Solaris, HP-UX, AIX and Linux* Assisted in rollout of Avaya VOIP application* Development and maintenance of remote monitoring scripts in Perl and shell script* Installing and upgrading software using CA Software Delivery

Mar 2001 - Dec 2004

Software Programmer

Belfast, Northern Ireland, United Kingdom

* Programming in COBOL/CSP and VisualAge

Jun 1999 - May 2001
Team & coworkers

Colleagues at Arrow ECS United Kingdom

Other employees you can reach at arrowecs.co.uk. View company contacts for 328 employees →

FAQ

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Quick answers generated from the profile data available on this page.

What company does Chris Degan work for?

Chris Degan works for Arrow ECS United Kingdom.

What is Chris Degan's role at Arrow ECS United Kingdom?

Chris Degan is listed as Technical Support Manager at Arrow ECS United Kingdom at Arrow ECS United Kingdom.

Where is Chris Degan based?

Chris Degan is based in Edinburgh, Scotland, United Kingdom while working with Arrow ECS United Kingdom.

What companies has Chris Degan worked for?

Chris Degan has worked for Arrow Ecs United Kingdom, Sentel Independent Ltd, Fujitsu Technology Solutions, and Northbrook Technology.

Who are Chris Degan's colleagues at Arrow ECS United Kingdom?

Chris Degan's colleagues at Arrow ECS United Kingdom include Sue Casbon, Katarzyna Strzałka, Daria Paluch, Mark Fuller, and Chris Story.

How can I contact Chris Degan?

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