• Developed and participated in process flow analysis and redesign of existing software applications. • Gathered requirements for, mocked-up/wireframed, and designed a suite of web and native mobile applications. Produced detailed functional design documents to match business requirements and worked with upper-management to develop implementation plans. • Designed, implemented, and securely maintained three multi-region-spanning, highly-available, load-balanced Virtual Private Cloud hosting environments using Amazon Web Services. Led vital role in various security Certification & Accreditation projects including FedRAMP/FIPS199 Moderate. Specific AWS services utilized: Route53, EC2, S3, IAM, SES, CloudFront, Certificate Manager, RDS, CloudWatch/CloudTrail, WAF & Shield. • Customized MS Team Foundation Server process models to streamline product development lifecycle. Integrated TFS with MS SharePoint and Project Server. • Provided field and command post support in a variety of positions for emergency response incidents and drills. • Implemented Remote Pilot (small unmanned aircraft systems) certification training, policies, and procedures. Crafted custom sUAS-integrated solutions to support GIS Department including photogrammetric generation of Orthomosaic, Hillshade, and other digital surface/terrain models using Agisoft PhotoScan & ESRI drone2map. • Administered clustered deployments of ArcGIS for Server Enterprise, multiple MS SQL Server instances, and provided solutions for GIS department related to data extraction, transformation, loading, and publishing. • Conducted automated and manual penetration testing of infrastructure and applications. -Re-vamped company intranet using MS SharePoint to increase data discoverability & collaboration. Provided SharePoint-based solutions to various departments including ESRI Maps for SharePoint.

• Managed IT projects of various types: enterprise land management and GIS software implementations, data entry/conversions, software enhancements & customizations, and systems integrations.• Coached, mentored, and lead teams of 2-10 deployment specialists, trainers, developers, and GIS Analysts.• Effectively managed client expectations through excellent and frequent communication.• Implemented and administered Project Server 2010 to track, report, and collaborate on company projects. • Improved overall company collaboration by implementing MS Lync Server and establishing SharePoint processes.• Provided regular project status updates and reports to upper management.• Evangelized products by analyzing client workflows and identifying underutilized functionality.• Preferred SME chosen for technical reviews, RFI/RFP’s, and project scoping/requirements analysis.

• Installed and provided support of enterprise land management software, advanced GIS applications, and technical consultation to energy companies worldwide.• Setup, administered, and maintained RDBMS platforms (Oracle 10g+, SQL Server 2000+).• Created ArcGIS Server/ArcSDE 9.x-10.1 environments (Oracle and SQL-based); extracted, transformed, loaded, and published GIS data in a variety of formats. • Provided GIS mapping, analysis, and data management consulting services.• Administered MS Active Directory, Group Policy, & Exchange (2003+). • Created load-balanced application deployments for contractors, clients, and employees using Citrix XenApp.• Setup and administered company VMware vSphere Infrastructure (2 sites, 5 ESXi5 hosts, ~50vms).• Developed & implemented company-wide backup strategy using Symantec BackupExec and VSS.

• Developed, tested, and maintained internal and public-facing business applications using VB/ASP.Net and ALPHA Basic. Major projects included web-based e-commerce/inventory solutions and random drug screening selection.• Utilized Team Foundation Server for source control and automated builds/deployment.• Optimized and performance-tuned existing application database queries and advised team members on same.

• Supervision and training of Technical Support Assistants. • Second-line technical support for students, staff, and faculty.• Redesigned the University Library’s website (~1K pages ported).• Developed solutions for multiple departments including database-driven applications, mailing lists, and large-scale text-file parsing/manipulation using regex.• Researched and implemented student/staff workstation image-deployment at boot time via PXE & TFTP.

• Provided quality technical support (for workstations, peripherals, and network issues) to students, faculty, and staff.• Performed annual device inventory of ~300 IT devices spread across 4 floors.• Upgraded workstation hardware, software, and operating systems as needed.• Developed workstation images (deployed with Norton Ghost) using hardening practices to address issues with patrons corrupting stations.

- Upgraded client platforms from Windows 95 to Windows 2000 for multiple branches.- Performed hardware upgrades on outdated computers.- Improved patron group policies and workstation security.