Chris Englert Email & Phone Number

Chandler, AZ, US

Scottsdale, Arizona, US

• Led a team of managers and forty plus Agile Release Train Production Reliability Engineers, ensuring reliability of various applications including Zelle®.
• Orchestrated Disaster Recovery events, identifying gaps, and leading communication efforts and processes for confirmation of customer connectivity. Identified and implemented process automation to reduce risk and to.
• Led the team to utilize ITIL standards for incident management, problem management and change control processes. Provided executives a daily incident and customer impact analysis, as well as monthly incident reviews.
• Drove capacity analysis and collaboration, sharing concerns or risks that may be recognized.
• Established 24x7 support team responsible for working with customers on production related issues and concerns, testing and certification, vulnerabilities and patching schedules as well as failover schedules, processes.
• Identified and raised self-identified issues in regards people, processes or technology that may introduce risk to the company, its products and solutions.

Scottsdale, Arizona, US

• Collected, coordinated and created new opportunities or features within the Zelle. Working closely with the Project Management Office to create projects, obtain funding, timelines, etc.
• Worked closely with Engineering, Security, Service Delivery, Network and other integrated teams in creating epics and stories required to provide those additional features or services. Included stores of non-functional.
• Collaborated with Customer Certification Team, Marketing and Sales in regards to additional requirements, service level agreements. Attended customer calls to discuss the services, benefits, implementation cycles.

Glen Allen, VA, US

• Provided leadership and oversight of the project portfolio. Supporting strategic business initiatives and regulatory requirements. Utilized technical, business and consumer experience metrics to guide decisions.
• Produced architectural assessments and guide rails for the development and implementation of new products and/or services.
• Led and drove team to deliver market changing innovations in an agile manner. Collaborated with cross-functional teams; enterprise decisions, roadmaps, and help determine what capabilities the enterprise should develop.
• Led cross-functional teams to identify opportunities for application rationalization.

Hanover, MD, US

• Responsible to provide leadership and oversight of the project portfolio. Supported strategic business initiatives and regulatory requirements. Utilized technical, business and consumer experience metrics to guide.
• Facilitated and effectively managed discussions towards improving outcomes and results.
• Worked seamlessly under various SDLC methodologies (Waterfall, Agile, Scaled Agile, Kanban, etc.)
• Collaborated with business to identify and define business capabilities, and the associated people, processes and technologies required to support those capabilities.
• Identified and document current state, future state and proposed target states.
• Established architecture governance, patterns, policies and procedures.

Phoenix, Arizona, US

• Designed and implemented architecture and deployment of high performance, integrated solutions that span multiple application and technology platforms. Developed architecture design documents to facilitate integration.
• Oversaw the technical design and development efforts of complex projects from concept to completion.
• Created and shared current state and future state architecture and design artifacts that clearly convey both intent and rationale. Educated and influenced others in order to gain buy-in on proposed roadmaps.

Santa Clara, California, US

• Led and delivered large, complex client engagements that identify, design, and implement creative software enabled technology solutions. Strategically designed, developed and implemented architectural blueprints and.
• Created and shared current state process flows, architectural diagrams and risk analysis as well as future state.
• Implemented two-week Agile Sprints, Software Development Lifecycle processes for enhancement/break-fix tasks.
• Implemented ticketing system and ITIL processes to support Azure environment and various applications or services contained within.
• Created, evaluated and critiqued functional and technical requirements and design documents.
• Guided business and development teams in identifying requirements and associated integration patterns to be used.

Armonk, New York, NY, US

• Established enablement materials and services for the IBM Watson Financial Services and Solutions brand. The brand includes Counter Fraud, and Financial Crime solutions. Utilizing products such as; IBM Counter Fraud.
• Provided both technical and analytical guidance to consultants and business partners to ensure they were obtaining the desired outcomes.
• Generated generic and client specific course materials, aligned with the overall roadmap to educate a technical and/or end user audience, on the various solutions.
• Traveled internationally and domestically to deliver enablement courses and materials to fellow IBM'ers, consultants, clients, and business partners.
• Facilitated “train the trainer” activities to enable global resources the ability to deliver training effectively and efficiently.
• Worked directly with the product development and sales organizations to fully understand the products and the markets in which to customize the training for. Collaborated with the services organization to understand.

San Francisco, CA, US

Managed two development teams consisting of 12 development resources, including employees, contractors (on-site, off-site and off-shore). Our team was responsible for the development of interfaces utilizing managed file transfer and middleware applications (Axway and IBM WebSphere/Message Broker). Implemented various documentation standards and governance.

Phoenix, Arizona, US

Drove business units by developing five year IT strategic plans and roadmaps. This is accomplished by working with stakeholders to evaluate, integrate and forecast technology resource requirements and health of applications. Project prioritizations and budgets are set through continuous collaboration with senior management in alignment to technical and.

Scottsdale, AZ, US

Turned around a deteriorating perception of IT Enterprise Application Integration within the business to a collaborative, productive and responsible team of developers whose mission was to assist the business in meeting their quarterly objectives. This was accomplished through the introduction of standards in development processes, regularly scheduled.

Salt Lake City, UT, US

Managed a team of on-site and off-shore resources in the re-engineering of over 200 system interfaces from the end of life middleware application SeeByeond eGate to SAP PI. These interfaces were responsible for over $425M in annual sales. As a result, all interfaces were successfully converted on time and within budget constraints. While managing the.

Salt Lake City, UT, US

HIGHLIGHTS: I identified, documented, planned, designed over 150 interfaces, representing over $360M in annual sales, as they were converted from our end-of-life SeeBeyond Datagate middleware application to the SeeBeyond (Java based) eGate application. The internal team successfully converted the interfaces to the new application with very little.

Salt Lake City, UT, US

HIGHLIGHTS: I traveled to major account customer locations to gather requirements, document and design solutions, in order to successfully implement a new service award program within our standard framework and applications. As the manager, I worked as a liaison between IT and the customers’ Human Resource contacts in regards to data file formats and data.

Randolph AFB, TX, US

Salt Lake City, UT, US

Master Of Business Administration (M.B.A.), Information Technology Business Management

Bachelor'S Degree, It Business Management

As, General Education