Chrisa Hickey Email & Phone Number

Hoffman Estates, Illinois, United States

Product Manager with the Advanced Repair Technologies team.

Virtual

CollisionLink product owner. Supports the delivery of quality software solutions through market research, product development and rollouts, and ongoing sustainment for assigned products with the support from management. Manages business processes and assigned external relationships with the support of others.Conducts market research including customer.

Virtual

Served on the sales team to design and implement sales strategy for several B2B SaaS solutions. Acted as liaison between product management and sales teams. Managed cross functional teams to implement complex solutions.Managed accounts worth $37 million in annual revenueIncreased revenue from existing accounts by 18%

Hoffman Estates, IL

Served on executive team to direct strategy, planning, and execution of eCommerce, integrated marketing efforts, and major seasonal campaigns. Managed a team of 18.Managed merchandising, promotional, and experiential efforts on kmart.com, resulting in $3.7 million in weekly salesDeveloped gamification in store app and in-store components during Back to.

Chicago, IL

Contract position directing eCommerce product management and digital marketing functions with P&L responsibility for 14 sites across US and EMEA.Launched 14 eCommerce websites on a single, integrated platform, resulting in operational savings of $3 million annuallyManaged a team of 50 across five countriesImplemented a digital marketing strategy including.

Chicago, IL

Contract position directing eCommerce product management and digital marketing functions with P&L responsibility for 2 B2B brands, in automotive and fasteners.Launched 2 eCommerce websites on a single, integrated platform, the company’s first eCommerce effortDeveloped and implemented a digital brand strategy including social, SEO and SEM that brought up to.

Hoffman Estates, IL

Led the eCommerce and digital marketing strategy and efforts for Sears Home Services division, including commercial sales, appliance repair, home improvement, and cleaning services. P&L responsibility for $147 million in annual sales.Led the strategy and development of searscommercial.com, selling appliances and fixtures to commercial clients, resulting in.

Rochester, New York

• Set product strategy and defined and developed new SaaS products to meet articulated strategy. Identified and built business development opportunities while managing potential and existing partner relationships..
• Managed development, launch and digital marketing activities for SceneExchange.com, a social media and commerce exchange focused on auto collision repair.

Chicago, IL

Independent Consultant Consulted with several companies in the automotive value chain, both for profit and non-profit, specifically with rationalizing technology strategies, generating clear value propositions and articulating the business benefits of technical products, clarifying market and customer needs, and translating these into product requirements.

Director of Product Management Set product strategy and lead product management functions including product lifecycle management for three automotive product lines and 15 products. Lead a team of 15. Key responsibilities included managing product line life cycle activities, from business justification through tactical activities, specifying market.

San Diego, CA

Director of Product Management Focused on inter-enterprise web-based workflow and imaging solutions enabling the automotive P&C Claims settlement process. Mitchell International acquired Ensera in. Increased revenue of the product line six-fold in than 2 years. Key responsibilities included managing product line life cycle activities, from business.

Norcross, GA

Served as the business unit manager for The Americas for an International team managing SaaS solutions. Successfully transitioned over 80% of a large customer base from a product being discontinued to its next generation replacement. Responsibilities included P&L responsibility for all software and hardware product lines, product management.

Bachelor Of Science (B.S.), Marketing, 3.8

Bachelor'S Degree, Expository Writing

Activities and Societies: Resident Advisor, Concert Choir

Education record