Responsible for leading challenging and complex Microsoft Dynamics 365/Power Platform implementations. Experienced with a range of clients and industries from SMBs to global enterprises. My expertise helps me and the teams I lead to be successful from new implementations to rescue projects.

Responsible for leading implementations of Dynamics 365 and surrounding technologies for global enterprise clients. Worked closely with clients, from end users to C-Suite executives, to align solutions with business needs and ensure positive outcomes for all stakeholders. Helped clients develop technology roadmaps to understand where the MSFT product stack could provide additional value. Managed a team of talented analysts and developers, providing mentorship for junior team members. Worked closely with BDMs to earn repeat business with enterprise clients.

Responsible for leading CRM implementation projects from kick-off through launch and go-live. Working with clients to re-engineer their existing processes, designing solutions that support those processes and leading a team to deliver a world class solution that exceeds the client's expectations.- Managed 20+ projects with delivery teams of up to 8 
analysts, developers and testers.- Lead discovery and design sessions with customers to gain knowledge of business 
processes and pain points then translated into functional specifications.- Designed innovative solutions to meet unique business needs within platform framework.- Leveraged native configuration to the greatest extent possible, while using custom 
development where needed, to provide the best solution.- Created and managed project timelines and managed budget, scope and resources to ensure on-time and on-budget delivery.- Built relationships at all levels of the client organization.- Developed training plans and trained end-users.

- Champion the development of mobile apps and websites- Facilitate and streamline the process of interactive project execution- Support interactive strategies for new business acquisition- Develop functional and design requirements and proposals for mobile app and website projects.- Lead discovery sessions to understand client’s business challenges and strategic objectives.- Create knowledge transfer documents detailing discovery findings and project approach.- Develop clear project timelines, budget, and scope based on requirements and resources.- Work with designers and developers to generate mobile app wireframes.- Manage team resources to ensure timely, accurate project completion with focus on removing any barriers to success.- Build relationships with key client stakeholders and keep communication lines open throughout project lifecycle.- Perform monthly and annual analysis of overall business including revenue, profitability, operational costs and efficiency.

Created and executed product roadmaps; collaborated with engineering, marketing, sales, finance, customer service, quality assurance, and purchasing. Worked effectively with outside organizations including manufacturers, retailers, and outside service providers.-Doubled size of headphone business in three years leading team through development and launch of 35 new models.- Defined requirements and oversaw development of innovative iPad sales tool to enhance product knowledge by providing always current product information.- Developed industry first headphones with companion app to offer call/music control on Android devices, selling more than 60,000 units in first year.- Revolutionized headphone designs using unique materials such as ceramic and Grilamid, lending unprecedented strength and unique finishes to new products.

Direct and oversee development of personal audio products including headphones, iPod docks, and PC speakers.

Primarily responsible for creating sales presentations for buyer meetings with major retailers.

Led market research, SWOT analysis, and branding strategy development for entertainment lighting software. Managed operations, finance, accounting and trade show planning. Supervised team of 6 software developers, testers, and market researchers coordinating team assignments and tasks for maximum productivity.