John Chrisaint Gassmen Email & Phone Number

Auckland, Auckland, New Zealand

- Responsible for Servers, Switches and other core infrastructure - regularly patched and identified vulnerabilities are resolved- Ensure all core infrastructure is monitored by the foundations monitoring system-Ensure all data and device configuration are regularly backed up- Manage change control implication for any core infrastructure changes- Group Policy- Windows Server 2016-2024- Responsible for CCTV Server and Gallagher Commander (Building Access Control)- Manage helpdesk ticketing system

Auckland, New Zealand

Office 365 AdministrationManage school network device and firewallManage Apple school manager and JamfManage Telephony systemManage serverSystem automation

Auckland, New Zealand

Level 1-2 Desktop SupportSCCM, Active Directory, powershell, VMWARE, VSphere, SCOM and other server stuff.VEEAM -

56 Wakefield Street Auckland New Zealand

Responsibilities• Answering Phonecalls via Zeacom and Log a ticket using Service Now• Phone support, Remote support using SCCM, Teamviewer and Casper• Exchange Server and Active Directory(Mail account setup, Distribution list, AD Account creation, deletion, Password reset and modification) Exchange Shell• Cisco Telephony Configuration and support• IP Configuration and network support• Desktop Support for 2000+ staff(Windows 7, Windows 10 and MacOSX)• Outlook, Office 365, Office 2016, Onedrive and Zeacom Support• Mobile Phone procurement and technical support• AV Support for classroom eg. Projector, Visualiser, Creston pad and fusion.

Auckland, New Zealand

Total IT Australia and HCL Australia Latitude Financial Services New Zealand(Migration)8 Tangihua St, Auckland, 1010Responsibilities:• migration of Latitude Financial Services company to a New SOE LFS Image (previously GE image)• Deploying master image to all devices an ensuring all devices are working properly• Software installation for different profile, base on active directory (Avaya Softwares, Nice total View, csc connect vpn, safeboot, Citrix patches and etc)• Testing of software packages if in working and installed correctly• Joining domain• Laptop and desktop handover to user and make sure everything is in working condition• Outlook setup and office 365• Asset tagging and managing handover documents• Desktop support and Leading 3 Engineers

Singapore

ICT Support/Desktop SupportServer SupportCisco Network Support(Wired and Wireless), Cisco Core Switch and Fortigate FirewallMOE Software Support(Java IFASS, HRMS SAP, OUTLOOK, LotusNotes, Active Directory and Etc)Application Support(AppV, Active Directory, Lanschool, asknLearn and etc)AV Equipment Support(Projector, Visualiser, Panel and Interactive Whiteboard) Projector Bulb ReplacementExperience in DNAC, Mcafee SIP, Cisco VPN, CCTV setup, Network Cabling, Creating a Master image when there is a CPA Exam of the studentsMaintaining all IT Device, Anti-virus update and Account housekeeping,NAS Configuration and modificationSoftware installation and Network key license server setupMaintaining loan form, inventory and vendor informationMaking sure that server and network is running 100% smoothly and zero downtimeInternet blocking using Lanschool and JunglebytePrinter Support (Network Printer and stand-alone printer) Canon MPS printer

Tuguegarao City, Cagayan Philippines

IT SupportSystem SupportManaging Digital Archive SystemManaging Buffalo NASMultimedia ArtistGraphic Artist

Tuguegarao Ctiy, Cagayan

Provide IT Support/Network SupportMultimedia Artist (Adobe After Effects, Flash, Photoshop, Cinema4D, Swift3D, Proxio, Pinnacle and etc)Graphic Artist(Design Tarpaulin, Invitation Letter, Photo Editing, Logo and etc)Programmer (C#, VB6, Turbo C++ and ASP)Web Design (Dreamweaver and Visual Studio) and Etc.Projects:Bourouge Bus Booking System(Student Project) - VB6 + MsAccessDB + PhotoshopRegional Security Investigation Agency(Employee Information System) - VB6 + MsAccessDB + Photoshop + Crystal ReportAthletic Office Loaning System(MySchool Project) - VB6 + MsAccessDB + PhotoshopInventory System(Student Project) -- VB6 + MsAccessDB + PhotoshopOnline Pre-Enrollment System(My College Project) - C# + ASP + MsAccessDB + FLASH + Dreamweaver + PhotoshopOnline Library Book Reservation - C# + ASP + MsAccessDB + FLASH + Dreamweaver + Photoshop