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@gallup.com
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6 phones found area 704 and 828
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Chris Albertson is listed as Managing Consultant @ Gallup | Customer & Employee Experience Strategy based in Charlotte, North Carolina, United States. AeroLeads shows a work email signal at gallup.com, phone signal with area code 704, 828, and a matched LinkedIn profile for Chris Albertson.
Chris Albertson previously worked as Managing Consultant at Gallup and Founder and Principal at Albertson Cx. Chris Albertson holds Ba, Communication from Wake Forest University.
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AeroLeads found 1 current-domain work email signal for Chris Albertson. Compare company email patterns before reaching out.
With over 20 years of experience in customer experience, strategy, and analytics, he is a Managing Consultant at Gallup, a global leader in behavioral economic research and solutions. He helps financial services organizations better understand their customers and employees, and create strategic solutions to overcome complex challenges and drive growth.He is passionate about delivering forward-thinking and measurable outcomes in customer feedback, satisfaction, loyalty, retention, and segmentation. He leverages his design thinking certification, analytical skills, and process improvement expertise to transform customer insights into action. He is a trusted adviser to his clients, and a customer-focused leader who builds relationships and develops followership.
Listed skills include Analytics, Strategy, Banking, Crm, and 35 others.
A career timeline built from the work history available for this profile.
Washington, D.C., US
As a Managing Consultant in the Financial Services Practice, he helps organizations better understand their customers and employees by addressing opportunities in their people, customer growth and operations strategy. He applies Gallup’s behavioral economic research and frameworks to create strategic solutions, overcome complex organizational and industry.
Provided customer experience subject matter expertise, strategy and management consulting to individual practitioners and organizations to build deeper customer relationships and drive organic growth.
San Diego, CA, US
Led client feedback and conference experiences for largest independent broker/dealer in U.S. Developed client experience (CX) strategy, achieved buy-in and secured investment from Management Committee for enterprise CX strategy.Recommended and implemented Medallia as the centralized customer feedback platform.Presented company’s CX journey and success at.
San Francisco, California, US
Recruited for special assignment in ‘Change for the Better’ practice to conduct a current state assessment of existing CX (Customer Experience) program for the Community Bank; identified opportunities and recommendations for program transformation to executive leadership. Medallia was recommended and selected as the enterprise customer feedback.
San Francisco, California, US
Engagements:Asset Management - Affiliated Manager DivisionResponsible for working with external asset management affiliates on complex projects and initiatives while representing Wells Fargo across a variety of areas (IT, Risk, Compliance, Cyber Security, Vendor Management, Merger Integration, Divestiture, etc.)Consumer Credit Solutions - Strategic.
San Francisco, California, US
Responsible for leading a team of decision scientists who develop advanced predictive models, statistical and mathematic distributions and artificial intelligence capabilities for the Wealth, Brokerage and Retirement businesses. Responsible for providing senior leadership to the Retirement Client Information and Analytics teams which provides the business.
San Francisco, California, US
Responsible for providing senior leadership to the Cross WBR & Retirement Client Information and Analytics teams which provides the business with relevant client analytics, insights, business intelligence and client relationship metricsPartner collaboratively with the Retirement businesses, WBR Strategic Consulting Practice, Finance, Investor Relations.
San Francisco, California, US
Built a client analytic and insights team from the ground up. Dedicated to the Retail and Institutional Retirement organizations responsible for providing the business with relevant client analytics, insights, business intelligence and client relationship metrics. Responsible for managing an integrated marketing information capability that supports.
Charlotte, North Carolina, US
Consult with business strategy leaders to effectively and proactively integrate customer service and loyalty initiatives into the business.Establish strategy, operating plans and management of complex customer experience initiatives that drive change to enhance the customer experience at Wachovia.Provide leadership in improving the customer experience and.
Charlotte, North Carolina, US
Led the enterprise (global) employee engagement measurement and insights program. Oversaw cross-functional team representing all lines of business, marketing, corporate communications and human resources to develop, administer, analyze and report employee engagement themes and outer loop insights, learnings and recommendations to Operating Committee.
Charlotte, North Carolina, US
Led enterprise customer loyalty ROI initiative that showed opportunity of the employee – customer – profit model. The data-driven, statistically validated cause and effect model quantified the linkage across employee engagement, customer experience, brand, customer loyalty and its impact upon customer value; model demonstrated nearly $20 billion in balance.
Charlotte, North Carolina, US
Led enterprise customer metrics, enterprise customer analytics community and third-party data/vendor management teams. Developed enterprise customer metrics to enable strategic and tactical business decision support aimed at reducing customer attrition and deepening customer relationships.
Charlotte, North Carolina, US
CRM Consultant and Strategist.Consultant to a large pharmaceutical manufacturer. Worked as a team to assess the client’s current state marketing program (pharmacy benefits management – mail program), developed recommendation for pilot program and implemented the program based upon initial learnings. Product Manager/ Project Manager – Marketing – Developed.
US
Articulated current state analytic environment, provided recommendation of future state by crafting GAP analysis and executed the recommendation to build one of the largest databases in the world. Provided analytical consulting services to various lines of business in order to generate revenue by leveraging the information in the New Customer Data.
Quick answers generated from the profile data available on this page.
Chris Albertson is listed as Managing Consultant @ Gallup | Customer & Employee Experience Strategy.
AeroLeads has found 1 work email signal at @gallup.com for Chris Albertson.
AeroLeads has found 6 phone signal(s) with area code 704, 828 for Chris Albertson.
Chris Albertson is based in Charlotte, North Carolina, United States.
Chris Albertson has worked for Gallup, Albertson Cx, Lpl Financial, Wells Fargo, and Wachovia Corp.
You can use AeroLeads to view verified contact signals for Chris Albertson, including work email, phone, and LinkedIn data when available.
Chris Albertson holds Ba, Communication from Wake Forest University.
Chris Albertson is listed with skills including Analytics, Strategy, Banking, Crm, Leadership, Segmentation, Management, and Financial Services.
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