Christopher Gardner Email & Phone Number

Houston, Texas

• Responsible for supporting the day-to-day operations with an emphasis in reporting and data analytics.
• Developed and maintained business reporting systems and dashboards using BI tools such as Tableau/CRM Analytics and Salesforce/FinancialForce
• Collaborated with stakeholders to gather requirements and understand business needs for reporting and analysis.
• Conducted data analysis to identify trends, patterns, and insights relevant to business performance and decision-making.
• Developed key performance indicators (KPIs) and performance metrics to track business performance and measure success.
• Conducted regular audits of data quality and integrity to ensure accuracy and reliability of reports and analyses.

Houston, Texas, United States

• Assist in preparing calculations for broker and other commission type payments.
• Review broker agreements and plan documents to ensure compliance.
• Analyze and report trends in payments against forecast and budget.
• Works with Accounting to record month end accruals for month close process.
• Monthly communications with brokers concerning usage, payments, and any other issues.
• Maintains up to date documentation on daily and monthly procedures as well as documentation of issue resolution

Houston, Texas, United States

• Audit customer contract and billing information for the Enrollments/Rates department.
• Calculate and provide metrics based on different audits to management.
• Ensure inaccurate data found throughout the audits is resolved in a timely manner.
• Research and implement controls to minimize and resolve errors found.
• Communicate and work with different sales channels to ensure smooth interactions between departments.
• Aid and build strong relationships with brokers and 3rd party vendors.

Master Of Business Administration - Mba, Data Analytics

Bachelor Of Arts - Ba, Business Administration - Finance And Economics