Chris Altamore Email & Phone Number

Florida, United States

Jacksonville, Florida Area

North East Florida- Jacksonville, St. Augustine, Palm Coast, Gainesville, Ocala

Responsible and manage home-lending production for a team of mortgage loan officers and support staff in accordance with PNC core values and oversee the fiscal integrity of the Northeast Florida Market: Jacksonville, St. Augustine, Palm Coast, Gainesville, Ocala* Manages and coordinates the activities of mortgage loan officers engaged in promoting and selling products and/or services for the home-lending line of business.* Grows, retains and develops an effective sales force to cover the geography of the market.* Drives productivity through sales initiatives and leveraging marketing collateral. Maximizes market opportunity by collaborating with internal and external business partners to establish long and short term sales strategies. * Manages profit and loss activities for the market.

St. Petersburg, Fl

Provide influential leadership, coaching, and mentorship to employees throughout the market and facilitate training programs to maximize the potential of teams; foster a positive work environment. Develop and implement new branch goals and lead ongoing training and development programs to drive goal attainment.• Successfully increased deposit growth by spearheading structured marketing plans within the target areas; penetrated new markets to drive market share and consistently surpassed bank expectations• Develop and implement key plans for the expansion of the business and consumer account segments of the branch; formulates strategies to meet short and long-term goals and establish new objectives• Create a positive banking experience for customers to drive loyalty, satisfaction, and market share; establish productive customer relationships and identify opportunities for account / revenue growth• Manage and maintain the branch budget, control and contain costs, and negotiate contracts to minimize expenses• Implement and strictly enforce policies and procedures and maintain an up-to-date understanding of industry regulations; ensure overall compliance, conduct comprehensive audits and mitigate risks• Establish mutually productive partnerships with other business lines within the bank and community organizations to secure referral channels; maximize community awareness and introduces key value

St. Petersburg, Florida

Directed the daily operations of the branch which generated over $60,000,000 in annual deposits; managed the performance of employees, supervised, coached and mentored staff, and facilitated effective training programs. Maintained compliance with strict industry regulations and mitigated risks throughout the branch.• Selected to restructure the operations of the underperforming branch and led it from ranking #18 to #1 in the market within one year; recognized with various awards for customer service and top-level loan production• Recipient of the West Florida Business Banking Dominator award in 2012 and the 2013 Achievement award for Top Consumer Lending (147% and 178% of goal); consistently surpassed all expectations• Drove branch results through strong individual sales performance and by directing the team to meet or exceed branch sales / quality service goals; recipient of a Quality Service award in 2011 and 2012• Developed innovative strategies for business development to generate new clients while maintaining and expanding existing consumer / business banking relationships; maximized revenues and results• Served as the Tele-connect Trainer and provided financial literacy and education classes to Pinellas County Job Corps students; served as a subject matter expert in financial management and products

Conducted a high-volume of outbound sales calls to generate leads and produce new business; analyzed needs, presented value-added solutions, introduced value, communicated terms, and gathered information. Retained existing clients and secured a large referral network. Led cross-selling initiatives to branch partners.• Led networking initiatives with various contacts, including the Regions line of business partners and Centers of Influence; established, strengthened, and maintained productive relationships with clients

Oversaw branch production and revenue and developed and executed innovative strategies for generating new business. Directed sales training on inbound and outbound calls and changing market conditions; conducted market research and identify key opportunities to drive market share, exposure, and productivity.• Recipient of the Top Producer of the year award in 2006, 2007, 2008 and 2009; promoted throughout tenure with American Home Loans and selected to manage and develop a team of 5-10+ loan offers• Conducted a high-volume of inbound and outbound calls to potential clients, resulting in gaining the highest application to closing ratio in the company; consistently surpassed all quotas and objectives• Secured new business through various targeted markets, including FHA, VA, referrals, builders, realtors, and media campaigns; built productive relationships with various internal / external sources