Christopher Martin Email & Phone Number

Treasurer and Board Finance ChairPast Chair of the Rose E. Schneider Board of Managers

Apollo, Pennsylvania, US

Vice President and Chief Banking Officer. Serving as the Chief Marketing Officer; Human Resources Officer; leader of Retail Banking; leader of Consumer, Commercial, and Mortgage Loan Operations. Responsible and accountable in all positions to develop and implement strategies supporting the highest level of customer service, responsible and profitable.

Boca Raton, Florida, US

Satellite Beach, Florida, US

• Transformation Leadership: Carried out business restructuring and process improvements.
• Enabling Profitability: Managed business units from losing revenue to generating profits.
• Workforce Management: Built and supervised teammates across as many as 29 facilities.
• Partnership: Effectively integrated relationship strategies across multiple units.
• Operational Excellence: Consistently exceeded industry and organization expectations.

Emlenton, Pennsylvania, US

• Hired in newly created position to design, implement and manage the strategic direction for Retail Banking which consists of 20 branch locations in PA and WV, $900 million in deposits and $692 million in loans..
• Installed Mortgage Loan strategy, Mortgage Loan Officers and referral program in 2 months.
• Installed pricing strategies and procedures. Controlled cost of funding below.9%.
• Reduced FTE staff by 10% without impact to the customer or teammate experience.
• Installed Treasury Management strategy. Grew deposits over $20 million in 9 months.
• Redesigned business unit leadership structure, front-line training and staffing models.

Apollo, Pennsylvania, US

• Hired to design, implement and manage the strategic direction for Retail Banking which consists of 6 branch locations in the Alle-Kiski region of PA. Responsibilities included $170 million in deposits, $100 million in.
• Designed and implemented 90-day on-boarding and retail branch training plan.
• Designed staffing model, reduced costs by $60,000 annually. Reduced turnover by 20%.
• Reduced risk through installation of operational process improvements.

Warren, PA, US

• Inherited an unprofitable and underperforming region. Hired to restructure, rebuild and rehabilitate all facets of the business unit. Region consisted of 29 locations throughout western PA, over 200 teammates, and.
• Expanded commercial team 250%. Established Business Banking team and regional credit team. Protected asset quality at or better than bank and industry standards.
• Grew Commercial Banking portfolio by 700% in 3 years.
• Improved Region ROA from a -1.5 in 2006 to.90 in 2009.
• Consistently achieved Bank’s #1 growth rate in key performance indicators.
• Excelled in Operational and Compliance excellence, audits outperformed standards by 10%.

Secretary

Past member and past Chair

Butler, Pennsylvania, US

• Coordinated initiatives for 15 branches located in Allegheny, Butler and Armstrong counties. Direct accountability for 100 teammates. Accountability for building cross-functional teams.
• Participated in redesign of $500 million Commercial Lending division. Results included: more efficient loan production, improved customer experience, outperformed asset quality targets by 15%, and achieved portfolio.
• Designed and implemented $100 million deposit Treasury Management team, consisting of 3 CTP’s. Improved customer retention, growth and profitability.
• Designed Enterprise “Sales Council” aimed at a delivering a complete customer experience. Results included improving cross sell ratio to over 5 services-per-household.

Bachelors, Economics

Certificate, Business And Finance

Certificate Program, Executive Management

Diploma, Academic