Chris Mccoy Email and Phone Number
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I describe myself as a highly collaborative, entrepreneurial sales leader who drives revenue by implementing tools that streamline processes, solve pain points, and create predictability. I am energized by creating efficiencies, developing actionable solutions to complex problems, and transforming processes from good to great. My experience includes serving as Chief Revenue Officer, Sales Director, and eCommerce Director for CablesAndKits.com, which provides technology hardware and cabling. A snapshot of success in driving revenue in these roles includes: » Increasing revenue 35% by making improvements to the deal qualification and advancement process.» Enhancing Average Order Value (AOV) 26% by driving improvements to the website.» Generating more than 2X the number of customers generating $20K+ in annual sales. » Improving ecommerce sales 8% YoY. With a flexible and entrepreneurial approach to operations, I’ve been successful in consistently streamlining operations and creating efficiencies. For example:» 80% reduction of errors in processing customer returns» 10% improvement in on-time deliveries» 190% increase in customer touchpoints» 30% reduction of excess inventory» 25% decrease in Customer Acquisition Cost (CAC)The fact that my team averages more revenue per rep per year than the industry average can be attributed to strong hiring, onboarding, training, and coaching processes. I have introduced better training platforms, changed CRMs, and developed data quality processes to ensure more accurate data. As a result, team members have the tools, knowledge, and support they need to be successful — and the results show that they are clearly successful. Outside of work, I am an avid pickleball player and enjoy watching all kinds of sports.
The Industrial Service Group
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Revenue Operations DirectorThe Industrial Service Group Jul 2024 - PresentIndianapolis, In, Us -
Division PresidentCablesandkits Nov 2020 - Jul 2024Commerce, Georgia, UsCablesAndKits provides technology hardware and cabling to businesses. As a division president, I manage all aspect of sales operations to ensure alignment for our go-to-market (GTM) strategy including ownership of the revenue operations technology stack. I also manage forecasting, pipeline generation, sales territory setup, target account identification, and compensation strategy. My team includes on-shore and off-shore employees based in the Philippines. Representative operations achievements include: » 60% reduction in customer support costs» 80% reduction in warranty processing errors» 10% increase in on-time deliveriesA sample of sales leadership initiatives:» 60% average revenue increase per rep, per year. » 100%+ increase in customers categorized as “large”» 25% improvement in deal volume» 50% reduction in sales training investments» 96% reduction in time needed to transfer leads to sales reps -
Sales DirectorCablesandkits Jul 2018 - Oct 2020Commerce, Georgia, UsAs sales director for a team of nine including remote members in the Philippines, I led all sales operations. This included setting goals, developing and implementing sales strategy, building reports, identifying trends, and coaching the sales team. I also maintained ownership of the sales technology stack. Representative achievements include: » 45% increase in revenue in just two years» Revising the compensation strategy to align sales behaviors with CablesAndKits’ objectives» Launching HubSpot and implementing account management processes to improve customer retention» Creating lead scoring and customer health scores to improve the client experience» Creating a sales playbook to improve processes and facilitate achievement of sales goals» Streamlining sales operations with a new customer territory system, sequencing tools for customer communications, and pipeline management processes -
Ecommerce Sales DirectorCablesandkits Jun 2017 - Jun 2018Commerce, Georgia, UsI returned to the role of eCommerce Sales Director after a one-year hiatus, during which time I built an Amazon business. In addition to setting goals for the sales team, I drove marketing strategy and website and email optimization; I also owned the marketing technology stack and managed multiple agency partnerships. Representative achievements include: » 26% improvement in Average Order Value (AOV) » 10% increase in site visitors in six months» 7% reduction in lead acquisition costs in one year» 30% reduction of excess inventory -
OwnerMy Cup Of Tea Jun 2016 - Jun 2017I built an online business from the ground up – purchasing a wide range of products at wholesale and implementing processes that added value and gained top listings. As a result, my business was profitable from inception.
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Ecommerce Sales DirectorCablesandkits Jan 2013 - Jul 2016Commerce, Georgia, UsRepresentative achievements include: » 25% reduction in Customer Acquisition Costs (CAC) » 8% increase in ecommerce sales YoY» Leading the introduction and deployment of business intelligence tool Tableau. -
Business Development ManagerCablesandkits May 2009 - Dec 2012Commerce, Georgia, Us -
Project CoordinatorCab Worldwide Sep 2005 - May 2009Buford, Georgia, Us -
Network EngineerHalski Systems Jun 2004 - Aug 2005
Chris Mccoy Skills
Chris Mccoy Education Details
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Gwinnett Technical CollegeInformation Technology
Frequently Asked Questions about Chris Mccoy
What company does Chris Mccoy work for?
Chris Mccoy works for The Industrial Service Group
What is Chris Mccoy's role at the current company?
Chris Mccoy's current role is Revenue Operations Director (RevOps) | Chief Encourager | Growing people, process, and data.
What is Chris Mccoy's email address?
Chris Mccoy's email address is ch****@****ski.com
What is Chris Mccoy's direct phone number?
Chris Mccoy's direct phone number is +170649*****
What schools did Chris Mccoy attend?
Chris Mccoy attended Gwinnett Technical College.
What are some of Chris Mccoy's interests?
Chris Mccoy has interest in Kids, Investing, Gardening, Electronics, Home Improvement, Crafts, Science And Technology, Collecting, Home Decoration.
What skills is Chris Mccoy known for?
Chris Mccoy has skills like Business Development, E Commerce, Marketing Strategy, Management, Vendor Management, Team Leadership, Crm, Sem, Web Analytics, Account Management, Business Intelligence, Multi Channel Marketing.
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