Chris Pfeifer Email & Phone Number

North Chicago, Illinois, United States

United States

Remote

ProcureAbility™ transforms traditional, outdated consulting and staffing models by offering flexible advisory and resource support, on your terms.ProcureAbility provides procurement organizations with access to a comprehensive range of resource options: everything from large-scale consulting projects, to unbundled resources, plus optional additional value through leading-edge methodologies, the latest best practices, and specialized insight and advice — an approach unheard of in traditional consulting and staffing firms.

Riverwoods, Il

Designed a Learning Strategy Implementation (Training Operations) function to standardize support, ensuring programs are cost effective, consistent, efficient, and meet or exceeds customer, business partner and stakeholder expectations. Build, lead and develop team of professionals to support centralized L&D operations model for Leadership, Professional, Industry, Culture and Compliance development, ensuring adherence to processes, policies and standards. Manage training delivery expense and recovery budgets, in excess of $5M yearly, including forecasting, accruals, demand planning, and course cost analysis.Partner with key stakeholders to plan and execute annual Training Needs Assessment & Analysis process. Identify business needs, determine gaps in development portfolios and source content for key business needs identified. Calculate training forecasts to meet schedule and emerging training needs.

Riverwoods, Il

Designed and managed an enterprise-wide Professional Development portfolio. Managed training vendor strategy and relationship across Professional, Leadership and Industry development curricula. Maintained a solid understanding of current and potential vendor offerings and aligned with business needs. Leveraged relationships and knowledge to suggest options for new course offerings and improvements to existing offerings as well as provide opportunities for Training & Development to innovate in the learning space.Worked with learning strategy partners and key business unit stakeholders to determine core business needs. Performed analysis of identified business needs and current content to determine gaps. Managed an RFP to find vendors to meet needs. Devised and implemented continuous improvement processes to ensure relevancy and quality of learning courses and programs, and added a systematic approach to analyze effectiveness with the overall goal of keeping curriculum relevant as well as ensuring high-quality learning experiences.

Accomplishments:**Supported the launch of a Talent Management System as a SME for system related process questions on Setting Goals, Talent Profiles and Development Plans**Created implementation planning processes, templates and tools for Leadership and Professional Development courses and launched globally, which provided a consistent approach to training delivery globally.**Received HR SVP Award, June 2012 for implementation of global processes and tools for the successful launch of a program for key emerging leaders.Key Responsibilities:Defined, developed and implemented strategic plans and budget for global L&D operations teams to ensure delivery of courses and programs were cost effective, consistent, efficient, and met or exceeded business partner and stakeholder expectations.Managed team of global training professionals that supported implementation and execution of learning initiatives across geographies to create standard processes, templates, systems, and maintain data integrity. Developed successful employees and teams through consistent coaching, feedback, growth discussions. Managed a global measurement and evaluation system, providing support on strategy, business rules decisions, driving utilization, training users and other internal support.Selected and managed vendor pools and contracts for global training curriculum.

Between 2010 and 2013 managed consolidation, alignment and centralization of training and development operations between Abbott and new acquisitions.Implemented processes and technologies to maximize the learning experience, with a focus on delivery of training curriculums, to meet employee performance and development needs in all geographies.Managed for six key talent programs, responsible for designing and implementing processes to ensure high quality, cost effective and efficient programs for high-potential leaders.Created, maintained and consulted on global implementation planning processes and standards for Leadership, Professional and Functional development curriculums globally.Implemented the global launch of internally delivered and vendor managed programs, including business customization, coordination of translation activities.

Accomplishments:** Created operational processes to effectively manage training across 22 training sites in the US, Puerto Rico and Canada.** Increased access to Learning and Development training courses from 3 sites in the 2006 to 22 sites in 2010 and increased number of training classes by 48 percent.