Chris Plummer Email & Phone Number

Boston, MA, US

Boston, Massachusetts, United States

Greater Boston Area

• Devised and led talent strategy to ensure and maintain diverse and engaged workforce of 230 AmeriCorps members and 70 full-time employees. Supervised department of 10 in administering critical aspects of worker.
• Collaborated as part of executive team concentrated on developing multi-year strategic plan, annual budgeting and goal-setting, and site decision-making and communication, setting vision, direction, and support for.
• Catalyzed resources and helped implement Diversity, Belonging, Inclusion, and Equity (DBIE) initiatives, ensuring workforce is connected and supported.
• Advised on compensation decisions, including merit increases, promotions, spot bonuses, and salary negotiations, increasing market pay competitiveness and internal equity.
• Oversaw personnel matters, investigations, and challenging situations with empathy, integrity, calm, and care, mitigating risk and promoting positive workplace environment.
• Analyzed HR data and feedback (90-day and exit interviews, engagement surveys, HRMS metrics) informing planning and continuous improvement of initiatives.

Greater Boston Area

• Oversaw all human resource supports for 177 AmeriCorps members with focus on engagement, development, training, program delivery, and retention. Supervised team of 3.
• Created engagement model and measures to enhance member experience, improving retention from 82% to 97% in 4 years.
• Managed program operations and maintained secure and detailed file documentation, ensuring organizational and state / federal compliance.
• Oversaw and coordinated 3 mentoring programs for AmeriCorps members to receive coaching support and professional development.
• Developed training and resources for 14 program managers, strengthening ability to lead and coach.
• Guided training team to deliver curriculum for all participants focused on key competencies and leadership development, facilitating small and large group sessions to prepare individuals for service.

Greater Boston Area

• Supervised teams of 12-14 diverse, 17-25-year-olds AmeriCorps members each year to deliver organization's service model of providing critical supports to school communities in Boston Public Schools.
• Led, managed, and developed AmeriCorps members, successfully achieving program requirements.
• Built and strengthened relationships with school partners, after-school programs, community organizations, and corporate sponsors, meeting yearly goals and advancing organizational mission.

Greater Boston Area

Master Of Science - Ms, Leadership & Human Resources

Bachelor Of Arts - Ba, Psychology, Philosophy

Activities and Societies: Volunteer/Trainer, Student Run Helpline Phone Services; Peer Mediator