Chris Rhodes Email and Phone Number
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Over 36 years IT Professional experience in the Manufacturing sector, with over 25 years International Management/Director Experience. Roles include (chronologically):- Project Leader- IT Supervisor- IT Manager,- UK IT Manager - European Contact for EU Motive Power Business Unit for IT projects - Part of European IT Steering Committee- IS Coordinator for Industrial Energy Division for Europe - IS Director Local Services, Europe - Responsible for 8 IT Managers, 2 supervisors- Director Global Client Services - responsible for Global teams across 10 countries in EU, NA, and outsourced Service Desk - Director Global Service Management Office (SMO) - responsible for Global Service Desk, Global Support, plus Global Projects in EU, NA & AP - 5,000 users globally- Director IT Infrastructure & Operations- Currently Senior Director IT Infrastructure & Operations. - Member of Security Operations CommitteeBeen a member of EU Industrial Energy GBU Exec Team, and EU Steering CommitteeWas involved in an internal bespoke ERP implementation (3 year project) across EUManaged multiple Global projects - Technical, Change & Communications Management Significant International IT & Business experience both in Europe & NAWorked with different off shore support teams for 20 years - India, Manilla, Poland, HungarySpecialties: International ERP implementation projectsIT Budget responsibility, control & analysis Project Management - Local, European & GlobalStrong Man Management, organization, presentation & communication skillsITSM Oriented - ITIL Foundation V3, V4 & Practitioner CertifiedISO 27001 ISMS Professional CertifiedExperienced in ITSM - Incident, Change, Problem & Demand Management, CMDB & Asset Management. Global Service Desk implementations - Remedy & ServiceNow)Significant International experience - IT, Business, Cultural & PersonalGovernance & Regulatory Compliance, Sarbanes Oxley (SOX), Internal Controls Environment, General Controls, COBIT, GDPROutsourcing of Technology, Infra & Service DeskDept. reorganization & business/IT restructuring initiatives & process improvementsCost reduction initiatives, adding value to organizationCarve out projects - splitting Global business to be regional from Infrastructure and security perspective. Multiple global projects - Data Centre move (US to UK), Google Workspace migration, Office 365 / SharePoint Online migration, Microsoft Defender implementation. Intune implementation Global conferences - Knowledge14 & Knowledge15 (ServiceNow), PINK16, Gartner Infra & Ops, Cloud Strategy 2022
Exide Group
View- Website:
- exidegroup.com
- Employees:
- 1326
-
Senior Director It Infrastructure And OperationsExide GroupBolton, Gb
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Senior Director It Infrastructure & OperationsExide Group Nov 2023 - PresentGennevilliers, Paris, FrResponsible for IT Infrastructure & Operations - Service Desk, L3 Infra Support, IT Operations, Vendor Management, License tracking, IS rollouts / new system launches, WAN & LAN management, Enterprise system alerts, compliance, policies & procedures, Incident, Change, Problem & Request Management, Service Management following ITIL principles. Also focusing on Security Operations and Management, Risk Management, and managing Global Projects.
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Director Infrastructure & OperationsExide Group Aug 2020 - Nov 2023Gennevilliers, Paris, FrResponsible for Infrastructure & Operations in EMEA/APAC - Service Desk, L3 Infra Support, Vendor Management, License tracking, IS rollouts / new system launches, WAN & LAN management, Enterprise system alerts, compliance, policies & procedures, Incident, Change, Problem & Request Management, Service Management following ITIL principles. Also focusing on Security Operations and Management, managing Global Projects.
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Director Global Smo (Service Management Office)Exide Group Apr 2015 - Jul 2020Gennevilliers, Paris, FrResponsible for Global Services - Global Service Desk, Vendor Management, License tracking, IS rollouts / new system launches, Enterprise system alerts, compliance, policies & procedures, Incident, Change, Problem & Request Management, Service Management following ITIL principles. Managing Global Projects.
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Director Of Global Client ServicesExide Group Apr 2012 - Mar 2015Gennevilliers, Paris, FrResponsible for Global Help Desk Operations, (Single Point-of-Contact), Level I Business Application and IT Infrastructure Support, Level II IS Support Coordination / Escalation, IS Communications and Public Relations, End-User Account Administration / MAC’s, Software and Hardware Purchasing, Asset Management and License Tracking, IS Rollouts / New System Launches, Ongoing User Training Programs, end User Documentation, Enterprise System Alerts, Compliance, Policies & Procedures, Change Management, Service Management following ITIL principles. Budget Control.
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Is Director, EuropeExide Group Aug 2003 - Apr 2012Gennevilliers, Paris, FrIS Director, Europe to date. 8 IT Managers across Europe working into me. Responsible for local support in 8 countries, main contact for IT on European Steering Committee. European IT Budget responsibility.
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Is Gbu Coordinator EuropeExide Group Jan 2003 - Aug 2003Gennevilliers, Paris, FrIS Coordinator for Industial Energy Division - Europe. Managing International projects.
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Uk It Manager / Main Contact Ie EuropeExide Group Jan 1999 - Jan 2003Gennevilliers, Paris, FrResponsible for all UK IT, and also given more responsibility for Motive Power Business Unit in Europe
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Uk It ManagerExide Group Jan 1997 - Jan 1999Gennevilliers, Paris, FrFull responsibility for UK IT
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It Manager For Cmp Batteries UkExide Group Jan 1995 - Jan 1997Gennevilliers, Paris, FrIT Manager for CMP Batteries - subsidiary of Exide Technologies
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Information Technology SupervisorExide Group Dec 1989 - Jan 1995Gennevilliers, Paris, FrSupervisor of IT Department for CMP Batteries (now part of Exide Technologies).
Chris Rhodes Skills
Chris Rhodes Education Details
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University Of StaffordshireComputer Studies -
Wigan & Leigh CollegeComputer Science
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Hesketh Fletcher Ce High SchoolVarious
Frequently Asked Questions about Chris Rhodes
What company does Chris Rhodes work for?
Chris Rhodes works for Exide Group
What is Chris Rhodes's role at the current company?
Chris Rhodes's current role is Senior Director IT Infrastructure and Operations.
What is Chris Rhodes's email address?
Chris Rhodes's email address is ch****@****ide.com
What is Chris Rhodes's direct phone number?
Chris Rhodes's direct phone number is (678)-566*****
What schools did Chris Rhodes attend?
Chris Rhodes attended University Of Staffordshire, Wigan & Leigh College, Hesketh Fletcher Ce High School.
What are some of Chris Rhodes's interests?
Chris Rhodes has interest in Now Running Regularly, Travelling, Keen Supporter Of Soccer, 10k, Very Active In Sporting Activities, Squash, Tennis, Enjoy Quality Time With Family And Friends, Having Played For 15 Years.
What skills is Chris Rhodes known for?
Chris Rhodes has skills like Erp, Change Management, Outsourcing, Management, Process Improvement, It Management, Project Management, Itil, Manufacturing, Business Process Improvement, Budgets, It Strategy.
Who are Chris Rhodes's colleagues?
Chris Rhodes's colleagues are Lesud Arnaud, Gabe Hills, Vanity Lucas, Msc., Mattias Dixner, Manzoor Wani, Roel Van Der Linde, Santiago Lauri Navarro.
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