I was hired by local businesses to establish office computer systems. I primarily served health clinics and doctor’s offices along with restaurants and real estate firms. ✔ Supervised and evaluated day-to-day operations of primary care physicians group with staff of 10; trained employees on medical information systems and formalized human resource paperwork.✔ Brought on board to manage all accounts payable and receivables for a primary care physicians group.✔ Established network of 6 computers with POS for Hungry Howies and configured computer system for real estate office.

I was promoted into this role reporting directly to the division vice president with a goal of cutting operational costs through driving the execution of 6 concurrent process improvement initiatives surrounding Medicaid. I chaired Medicaid Initiatives Workgroup meetings, leading several teams in uncovering operational issues, devising strategies for resolution and implementing programs. ✔ Saved $500M after adopting procedures to reduce excessive NICU costs around the birth of pre-mature babies.✔ Entrusted by executive team to ensure project progression for complex multi-faceted cost reduction initiatives.

I was appointed to spearhead projects for Medicare line of business, which was Humana’s highest generating revenue business sector.✔ Sourced and enrolled ~1,200+ new physicians into Humana network while continually updating policy and rate guidelines. ✔ Prepared and arranged all documentation in SharePoint site alongside attorneys for annual audit; passed audit every year. ✔ Orchestrated HEDIS/Quality Strategy meeting to encourage 600+ doctors within Humana’s network across Miami, Broward and Palm Beach counties to provide high-quality service.✔ Crafted detailed Market Strategy and Strategy Binder in preparation for market review meetings with executive team.✔ Developed business continuity plans for 400+ facilities across Florida, performed business impact analysis and directed crisis management team to ensure the safety of 10,000+ employees in an emergency situation.

Here, I oversaw the CARF inspection and accreditation for 2 resident facilities with 100+ active residential in-patients. I also led a team of 5 medical records personnel, ensuring the most accurate and updated patient data. ✔ Formalized and maintained paper and electronic patient records management system for more than 500+ clients.

I was selected to monitor all social services in Broward County that received funding from the State of Florida. In addition, I trained all organizations on reporting software.✔ Resolved funding and data issues with social services providers.

In this position, I served as administrator for more than $200M in student accounts receivables as well as managed the approval and processing of all student registrations.✔ Stepped in to lead bursar team in absence of Bursar Director.

✔ I served 6 years in the US Air Force where I coordinated 30 clinical and administrative staff.✔ Served as Troop Commander of an Air Force medical unit supporting Operation Joint Forge in Bosnia.✔ Trained all incoming troops in preparation for Tactical Aeronautical Medical Evacuations.

Early in my career, I prepared proposals and implemented changes and modifications to government contracts for Humana.