Chris Armstrong Email & Phone Number

Ft. Lauderdale, Florida

I was hired by local businesses to establish office computer systems. I primarily served health clinics and doctor’s offices along with restaurants and real estate firms. ✔ Supervised and evaluated day-to-day operations of primary care physicians group with staff of 10; trained employees on medical information systems and formalized human resource paperwork.✔ Brought on board to manage all accounts payable and receivables for a primary care physicians group.✔ Established network of 6 computers with POS for Hungry Howies and configured computer system for real estate office.

Miramar, Florida

I was promoted into this role reporting directly to the division vice president with a goal of cutting operational costs through driving the execution of 6 concurrent process improvement initiatives surrounding Medicaid. I chaired Medicaid Initiatives Workgroup meetings, leading several teams in uncovering operational issues, devising strategies for resolution and implementing programs. ✔ Saved $500M after adopting procedures to reduce excessive NICU costs around the birth of pre-mature babies.✔ Entrusted by executive team to ensure project progression for complex multi-faceted cost reduction initiatives.

I was appointed to spearhead projects for Medicare line of business, which was Humana’s highest generating revenue business sector.✔ Sourced and enrolled ~1,200+ new physicians into Humana network while continually updating policy and rate guidelines. ✔ Prepared and arranged all documentation in SharePoint site alongside attorneys for annual audit; passed audit every year. ✔ Orchestrated HEDIS/Quality Strategy meeting to encourage 600+ doctors within Humana’s network across Miami, Broward and Palm Beach counties to provide high-quality service.✔ Crafted detailed Market Strategy and Strategy Binder in preparation for market review meetings with executive team.✔ Developed business continuity plans for 400+ facilities across Florida, performed business impact analysis and directed crisis management team to ensure the safety of 10,000+ employees in an emergency situation.

Ft. Lauderdale, Florida

Here, I oversaw the CARF inspection and accreditation for 2 resident facilities with 100+ active residential in-patients. I also led a team of 5 medical records personnel, ensuring the most accurate and updated patient data. ✔ Formalized and maintained paper and electronic patient records management system for more than 500+ clients.

Ft. Lauderdale, Florida

I was selected to monitor all social services in Broward County that received funding from the State of Florida. In addition, I trained all organizations on reporting software.✔ Resolved funding and data issues with social services providers.

Ft. Lauderdale, Florida

In this position, I served as administrator for more than $200M in student accounts receivables as well as managed the approval and processing of all student registrations.✔ Stepped in to lead bursar team in absence of Bursar Director.

✔ I served 6 years in the US Air Force where I coordinated 30 clinical and administrative staff.✔ Served as Troop Commander of an Air Force medical unit supporting Operation Joint Forge in Bosnia.✔ Trained all incoming troops in preparation for Tactical Aeronautical Medical Evacuations.

Louisville, Kentucky

Early in my career, I prepared proposals and implemented changes and modifications to government contracts for Humana.

Ft Knox

Fort Leonardwood

Master’S Degree, Science In Computer Resources And Information Management

Bachelor’S Degree, Business Administration, Health Care Administration

Master Of Business Administration (M.B.A.), Health Care Administration/Management