Chris Arness Email & Phone Number

Bend, Oregon, United States

Greater Portland Area

• Re-launched Cintas’ emerging Deep Clean Division in 2012 to create a thriving and profitable business model that has grown to surpass revenues of $1M annually.• In FY'14, awarded for highest growth in the western region; year over year growth of 41.15% while increasing profit from -3.56% to 15.61%. • In FY'15, awarded for highest growth in the western region for the 2nd year in a row; year over year growth of 15.53% while increasing profit from 15.61% to 21.21%.• Tasked with full P&L responsibilities; financial analysis, strategic development, and execution.• Development and execution of sustainable systems.• Hire, train, and develop professional team members; grew team from 4 to 12.• Successfully generate and maintain lasting relationships with over 500 local businesses in the greater Portland area.• Dedicated to safety and actively implemented safety improvements to ensure safe working conditions.• Safety Committee member FY’06 – FY’14.• Train lock out tag out courses, utilize 6 sigma (ishikawa diagram) & root cause analysis to prevent incidents. • Proactive fleet management.

Portland, Oregon Area

• Managed a portfolio of $4.6 million in annual revenue.• Reduced customer defections by delivering the highest level of customer satisfaction.• Inside Sales.• Grew business organically by leveraging our extensive product and service offerings within our existing customer base.• Hired, trained and led a team of 12 Service Sales Representatives and 1 Service Supervisor.• Networked with professionals inside and outside of our organization in a cross functional capacity.• Managed department budget.• Service Manager College & Certification

Portland, Oregon Area

• Directly supervised a New Account Coordinator, New Account Installer, and a Sales Administrator. • Coordinated the new account install, from the end of the sales process to the first delivery including installing the accounts as efficiently as possible.• Ensure a high customer satisfaction throughout the installation process verified through 48 hour satisfaction surveys.

Portland, Oregon Area

• Four 6 month rotations through various departments in the rental division.1) Office (AS/400, Internal Audits, & Accounts Receivables) 2) Production (6 sigma & Safety Committee Chairman) 3) Service (SSR Certification, Core Course I & II)4) Sales (Requirement Based Sales Training). Sold $208,000 in annual revenue in 6 months including my training period.The intention is to learn the business from the ground up creating a foundation of knowledge to build a fast track career in one of several areas, such as Outside Sales, Production Management, Office Management, or Service Management.