- Provide comprehensive administrative support to CEO Joseph Perla, efficiently managing schedules, coordinating high-priority meetings, and organizing travel itineraries to streamline operations and maximize productivity.- Present and demo the Hangout platform to major labels, artist teams, nonprofits, and business partners, driving key collaborations and expanding platform reach.- Manage social media strategy by curating content, engaging artists through outreach, optimizing bio links, and managing user interactions, while analyzing performance metrics to provide actionable insights that boost engagement and platform traffic.- Collaborate with the development team, artist teams, and labels to coordinate and oversee artist listening parties and AMAs on the Hangout platform.- Develop comprehensive user guides and interactive walkthroughs to enhance user experience and streamline onboarding, while contributing to video tutorials and creating PDF documentation to further improve UX.- Conduct gap analyses across desktop, mobile, and Discord platforms, identifying key areas for improvement and collaborating with the Dev team to drive product enhancements.- Conceptualize and design diverse promotional assets to enhance brand visibility across multiple channels and track QR codes for engagement.- Organize and coordinate company events to foster relationships and promote business growth.- Craft and send targeted cold emails via Buzzstream to secure PR opportunities.

- Oversaw the day-to-day operations of a startup, subscription based telepsychiatric company and supported founder Dr. Kirsten Thompson in administering the care of over 600 patients.- Developed and implemented a comprehensive operations growth strategy that generated $1.34 million in revenue over two years and achieved 152.6% YoY growth, equivalent to $693.5 thousand, from August 2021 to August 2022.- Created detailed process maps, conducted gap assessments, and authored informative handbooks.- Collaborated with developers to successfully transition to and manage CRM platform, IntakeQ.- Executed market research for digital marketing and referral marketing strategies to generate lead and expand the region of care.- Oversaw employee payroll on a monthly basis which required an audit of patient appointments.- Reviewed candidate resumes, hosted initial interviews, and scheduled final interviews.- Managed inquiry calls with potential new patients and customer service requests.

- As head server for Michelin Starred Chef Mori Onodera, led the front of the house team in delivering a high level of quality service in a high pressure, fast paced Japanese fine dining environment.- Optimized the dining steps of service and POS system which led to a more efficient kitchen management structure.

- Reviewed music video treatments, film scripts, publications, and researched social media influencers to identify product placement opportunities and form pitches for global brand partners.- Tracked music videos, films, and T.V. shows for client product integrations, as well as competitors.

- Supported the A&R team by conducting thorough artist research and follow up procedures.- Gained proficiency in digital rights monetization and organized sound recordings into databases to submit Manual Claims using ISRC codes on YouTube videos that Content ID did not detect.- Collected YouTube and streaming analytics to create weekly ownership and publishing reports.- Embedded YouTube cards for artist music videos and assisted on music video production sets.

- Supported founder Nathan Olivas in managing the day-to-day operations of an independent record label, including processing expenses, filing contracts, and researching venues.- Assisted in managing social media content, building websites, and collecting assets for artists.- Maintained recording studios and assisted Multi-Platinum, Grammy-nominated producer Axlfolie.

- Effectively prioritized and efficiently executed multiple detail oriented tasks at The French Laundry's pop up restaurant, Ad Lib.- Organized food tickets and coordinated with the kitchen staff to ensure dietary restrictions and custom orders were being addressed.- Streamlined communication with various team members to confirm guests were being tended to efficiently.

- Effectively prioritized and efficiently executed multiple detail oriented tasks in a Michelin-starred, French fine dining environment lead by Chef Ken Frank.- Organized food tickets and coordinated with the kitchen staff to ensure dietary restrictions and custom orders were being addressed.- Streamlined communication with various team members to confirm guests were being tended to efficiently.