Chris Asher Email & Phone Number

• Performing Freelance IT services for Delivery, Operations, and Transformation across the region.
• Technology Roadmap Creation and Alignment to Business Strategy
• Operating Expense Management
• Vendor Management
• Program Management
• Technology Risk Management

Dubai, UAE, AE

New York, NY, US

• Selected to become the Regional CIO for the AIG business in region of strategic growth
• Responsible for all IT operations for c.2000 staff across 23 countries and multiple time zones
• Challenged the norm through developing a business partnering mindset for IT
• Revamped and redesigned the IT operation for the region to ensure IT became a business enabler rather than just a business support function
• Achieved a $10 million saving to operating costs through effective rationalising and restructuring
• Developed and implemented the IT strategy for the region – including the increased use of secure, mobile and outsourced technologies

New York, NY, US

• Responsible for project managing a high profile and highly sensitive end of life project across an extensive region - migrating 40,000 mailboxes from Exchange 2007 to Exchange 2010
• Managed assets of c. $10m and a project budget of $30m
• Created a successful interface between the business and IT services to achieve the solution
• Responsibilities included the procurement, build and deployment of all IT equipment and assets
• Ensured the solution was deployed, secure and maintained as per AIG global standards
• Led the development of a new global data centre model to support project outcomes

• Selected to lead a business critical transformation programme across a c.5000 user group
• Responsible for ensuring the smooth transition to a new infrastructure model
• Managed a budget of $15m as part of a $45m initiative with 4-5 specialist staff assigned
• Developed an effective relationship with key stakeholders across the European region
• Facilitated a productive interlock of relationships between AIG, the Data Centre and End Users
• Rationalised the business architecture from 220 to 160 applications with zero issues

New York, NY, US

• Managed 3 key IT change workstreams for the AIG Global Services
• Ensured cross project efficiencies to deliver an effective bridging solution
• EMEA Data Centre Remediation workstream – 10,000 mailbox system build and migration
• SEA Data Centre Remediation workstream – 5,000 mailbox system rebuild and migration
• Divestiture of Messaging Systems workstream – developed a strategy for the movement of all email functionality for c.30,000 global users
• Completed a comprehensive gap analysis and ensured that the proposed solutions were legally compliant for multiple countries in the region

New York, NY, US

• Approached to lead a major migration for 120,000 mailboxes from legacy systems
• Global project responsibility working with US, EMEA and Asian Service teams
• Ensured a close connect and productive working relationship between all stakeholders
• Scoped, assessed, selected and purchased the relevant IT assets to meet the global solution
• Developed and managed project frameworks to ensure a successful delivery to specification
• Ensured effective communication plans and updates were shared with stakeholders

Hamilton, Bermuda, BM

• Responsible for providing all IT support services across the UK, Ireland and Asia Pacific space (Beijing, Delhi, Hong Kong, Singapore, Sydney and Tokyo)
• Created an innovative business partnering model where IT became a business engine
• Developed and implemented the desktop, support and IT infrastructure service across the expanded region
• Ensured the service environment had all appropriate incident, compliance and SLAs in place
• Managed all associated budgets, forecasts and planning for the entire expanded operation
• Active member of the Global Technology Services Leadership team and Technology Review Board

Hamilton, Bermuda, BM

• Originally led the London based operation but was approached to also lead Europe/Asia Pacific
• Managed all business critical IT migration, mobile messaging, network and infrastructure projects
• Ensured the system architecture was future proofed through developing strategic solutions
• Worked in a cross-country and cross functional role building effective stakeholder relationships

Hamilton, Bermuda, BM

• Responsible for the management, maintenance and upgrading of the Local Area Network
• Implemented new server based services, technologies and solutions
• Provided 3rdLine support to a varied user profile and implemented roaming profiles
• Rationalised and improved the business system infrastructure to ensure currency
• Installed and maintained servers, software and the corporate IT infrastructure
• Ensured all systems were secure with the appropriate business continuity solutions in place

Hamilton, Bermuda, BM

• Provided dedicated 1st and 2nd Line Support to c.200 users across the business
• Upgraded users to the newest systems and operating systems
• Supported business applications, email and bespoke systems
• Tested and maintained PC hardware and desktop assets
• Scheduled system back-up solutions and disaster recovery

Worldwide, OO

• Provided 2nd Line Support to c.1000 users across the business
• Resolved user and software issues in a calm and professional manner
• Installed and upgraded new systems, software and hardware as appropriate

Rolling Meadows, IL, US

Master Of Business Administration - Executive Mba, Business And Finance

Strategic Cyber Security And Cloud Management Program

Btec National Diploma In Business And Finance

High School Equivalence Certificate Program