Chris Asher Email & Phone Number

Performing Freelance IT services for Delivery, Operations, and Transformation across the region.• Technology Roadmap Creation and Alignment to Business Strategy• Operating Expense Management• Vendor Management• Program Management• Technology Risk Management• Governance; Policies and Standards• Mentoring and Leadership• Operational ManagementCurrent engagement as CIO for The Devmark Group. Available for other freelance opportunities, either ad-hoc or retained.

Dubai, Uae, Ae

New York, Ny, Us

• Selected to become the Regional CIO for the AIG business in region of strategic growth• Responsible for all IT operations for c.2000 staff across 23 countries and multiple time zones• Challenged the norm through developing a business partnering mindset for IT• Revamped and redesigned the IT operation for the region to ensure IT became a business enabler rather than just a business support function• Achieved a $10 million saving to operating costs through effective rationalising and restructuring• Developed and implemented the IT strategy for the region – including the increased use of secure, mobile and outsourced technologies• Reduced the regional footprint through the effective development of global data centres• Led a value based driven IT Transformation project across 7 countries affecting c.200 staff to achieve an ongoing $5 million annual saving• Developed, built and have since scaled an internal SaaS cloud based environment for the region• Responsible for all programme, resource and budget forecasting – c$25 million budget• Lead, coach and manage a team of c. 30 personnel (remote and local) across the region – taking horizontal responsibility for vertical teams• Take a human centric/visible approach to both team leadership and client engagement• Reviewed and rationalised third party relationships – focus on effective local providers/solutions• Ensured all systems were compliant with local, regional and international requirements

New York, Ny, Us

• Responsible for project managing a high profile and highly sensitive end of life project across an extensive region - migrating 40,000 mailboxes from Exchange 2007 to Exchange 2010• Managed assets of c. $10m and a project budget of $30m• Created a successful interface between the business and IT services to achieve the solution• Responsibilities included the procurement, build and deployment of all IT equipment and assets• Ensured the solution was deployed, secure and maintained as per AIG global standards• Led the development of a new global data centre model to support project outcomes• Managed the risk, issue and performance elements to ensure an effective implementation• Retired the existing infrastructure and ensured a seamless migration to new systems

• Selected to lead a business critical transformation programme across a c.5000 user group• Responsible for ensuring the smooth transition to a new infrastructure model• Managed a budget of $15m as part of a $45m initiative with 4-5 specialist staff assigned• Developed an effective relationship with key stakeholders across the European region• Facilitated a productive interlock of relationships between AIG, the Data Centre and End Users• Rationalised the business architecture from 220 to 160 applications with zero issues• Ensured a seamless move to a new data centre environment to enhance business efficiencies• Upgraded the capabilities of the IT solution to ensure it was future proofed for strategic growth

New York, Ny, Us

• Managed 3 key IT change workstreams for the AIG Global Services • Ensured cross project efficiencies to deliver an effective bridging solution• EMEA Data Centre Remediation workstream – 10,000 mailbox system build and migration• SEA Data Centre Remediation workstream – 5,000 mailbox system rebuild and migration• Divestiture of Messaging Systems workstream – developed a strategy for the movement of all email functionality for c.30,000 global users• Completed a comprehensive gap analysis and ensured that the proposed solutions were legally compliant for multiple countries in the region• Implemented a robust risk management profile that minimised issues and incidents• Responsible for the transition of all servers, SANs, networking and data solutions • Achieved a neutral budget by the end of all three elements of the project• Indirect and matrix management of key IT project personnel• Delivered all project workstreams with zero failure and to budget/expectations

New York, Ny, Us

• Approached to lead a major migration for 120,000 mailboxes from legacy systems• Global project responsibility working with US, EMEA and Asian Service teams• Ensured a close connect and productive working relationship between all stakeholders• Scoped, assessed, selected and purchased the relevant IT assets to meet the global solution• Developed and managed project frameworks to ensure a successful delivery to specification• Ensured effective communication plans and updates were shared with stakeholders• Pro-actively took responsibility for delivering similar data centre solutions in USA, Japan and Malaysia when the project team locally lacked capability and capacity• Successfully completed the project whilst major commercial changes also impacted scope

Hamilton, Bermuda, Bm

• Responsible for providing all IT support services across the UK, Ireland and Asia Pacific space (Beijing, Delhi, Hong Kong, Singapore, Sydney and Tokyo)• Created an innovative business partnering model where IT became a business engine• Developed and implemented the desktop, support and IT infrastructure service across the expanded region• Ensured the service environment had all appropriate incident, compliance and SLAs in place• Managed all associated budgets, forecasts and planning for the entire expanded operation• Active member of the Global Technology Services Leadership team and Technology Review Board• Recognised due to capability and expanded user support base from 500 to 1500 staff• Coached, developed and led a team of 7 x IT professionals in a mobile and flexible role• Selected to lead a special global talent team of Engineers focusing on strategic solutions• Initiated and managed future technology projects relating to security, email, networks and DST• Designed, built and managed the lab environment for all global engineering solutions• Managed all vendor and third party relationships across both regions

Hamilton, Bermuda, Bm

• Originally led the London based operation but was approached to also lead Europe/Asia Pacific • Managed all business critical IT migration, mobile messaging, network and infrastructure projects• Ensured the system architecture was future proofed through developing strategic solutions• Worked in a cross-country and cross functional role building effective stakeholder relationships

Hamilton, Bermuda, Bm

• Responsible for the management, maintenance and upgrading of the Local Area Network• Implemented new server based services, technologies and solutions • Provided 3rdLine support to a varied user profile and implemented roaming profiles• Rationalised and improved the business system infrastructure to ensure currency• Installed and maintained servers, software and the corporate IT infrastructure• Ensured all systems were secure with the appropriate business continuity solutions in place

Hamilton, Bermuda, Bm

• Provided dedicated 1st and 2nd Line Support to c.200 users across the business• Upgraded users to the newest systems and operating systems• Supported business applications, email and bespoke systems• Tested and maintained PC hardware and desktop assets• Scheduled system back-up solutions and disaster recovery

Worldwide, Oo

• Provided 2nd Line Support to c.1000 users across the business• Resolved user and software issues in a calm and professional manner• Installed and upgraded new systems, software and hardware as appropriate

Rolling Meadows, Il, Us

Master Of Business Administration - Executive Mba, Business And Finance

Strategic Cyber Security And Cloud Management Program

Btec National Diploma In Business And Finance

High School Equivalence Certificate Program