Christopher Atiles-Velazquez Email & Phone Number

Indianapolis, In, Us

Greater Indianapolis

• Consistently exceeded monthly sales quotas by an average of 140% through a consultative approach to match customer needs with appropriate solutions.• Generated qualified sales opportunities through customer database prospecting, leading to a 23% increase in GDC per transaction.• Conducted 100+ outbound calls, texts, and emails each day to engage with potential clients and drive sales opportunities.• Advised the dealership on improving their standard operating procedures and outbound campaigns, increasing conversion rates by 10%.• Developed and maintained strong relationships with clients, resulting in a 15% increase in repeat business and referrals.• Regularly surpassed customer expectations by averaging a 985/1000 survey score on new Kia sales.• Implemented a customer feedback system to gather insights and improve service quality, leading to a 12% increase in customer satisfaction scores.• Leveraged AI to optimize operational workflows and enhance task management.• Established and maintained security measures to protect customer information and adhere to regulatory requirements.• Developed and implemented security awareness training programs, educating team members on cybersecurity best practices and proper handling of sensitive data.Achievements & Accolades:🏆 Kia President's Club Award, 2022🏆 Kia President's Club Award, 2023

Greater Indianapolis

“Secure Bytes” is a LinkedIn newsletter featuring insights and lessons learned on a cybersecurity student's journey to becoming a SOC Analyst.It aims to demystify complex topics, share best practices and helpful resources, and explore the transformative impact of AI on security protocols.Whether you're a fellow cybersecurity student or curious newcomer, Secure Bytes can be one of your go-to sources for staying ahead in the ever-changing cybersecurity landscape.Subscribe to join a community dedicated to digital defense. 🛡️💻🔍

Greater Indianapolis

• Crafted targeted, persuasive content across blog posts, social media content, and emails.• Conducted in-depth analysis of competitors, industry trends, and consumer behavior, translating data into actionable insights.• Advised brands on building rapport and trust with their audience, cultivating skills in client consultation and relationship-building.• Devised creative solutions for marketing campaigns, exhibiting creative thinking and lateral problem-solving skills.• Developed strategies to safeguard intellectual property and sensitive content, showcasing a proactive approach to InfoSec.

Plainfield, Indiana, United States

• Onboarded new UPS team members on job responsibilities and safety protocols.• Maintained elevated customer satisfaction by carefully handling outgoing packages.• Scanned and loaded irregular and bulk packages (exceeding 70 lbs) into trailers, adhering to stringent safety guidelines for optimal operational efficiency.• Ensured a safe work environment by disposing of debris and hazardous materials.

Greater Indianapolis

• Enhanced the learning experience by supporting classroom instruction, tutoring, and facilitating test administration.• Provided technical support to students and staff, troubleshooting hardware and software issues to ensure seamless classroom operations.• Conducted regular maintenance and updates on classroom computers, ensuring they were secure and running efficiently.• Trained students on the use of new technology tools and software, enhancing their technical proficiency and productivity.• Translated lessons for ESL students, ensuring accessibility to educational materials both in-person and through e-learning platforms.• Produced and distributed bi-weekly student grade reports to parents, maintaining transparent communication regarding their children's progress.

Mundelein, Il, United States

• Spearheaded the implementation of standard operating procedures for the newly-formed Inside Sales team, optimizing workflow and efficiency.• Played a key role in identifying and vetting technology vendors. Partnered with IT and security teams to ensure alignment with security policies and risk management strategies.• Led the adoption of omnichannel prospecting, leveraging social media, phone calls, emails, and video messaging to enhance outreach and engagement. • Collaborated with the C-Suite and Sales & Marketing teams to conceptualize the framework for Utopia’s “2.0” rebranding initiative.• Crafted call scripts and email sequences, partnering with the Go-To-Market team to refine copy, messaging, and positioning for Utopia’s solutions.• Orchestrated campaigns with the North American Sales Team to identify leads, generate opportunities, and drive revenue growth.I was hired as the first Inside Sales Specialist for the new Inside Sales team at Utopia Global. In this role, I reported to the VP of the GTM Team, who reported directly to our Chief Customer Officer.

Greater Minneapolis-St. Paul Area

• Partnered with the VP of Sales to successfully launch and develop Infor’s newly established Major Accounts team.• Generated a pipeline of $2.5MM+ in FY2019 across on-premise and SaaS solutions.• Independently managed sales cycles for standalone business applications while supporting Account Directors in closing multi-million dollar license agreements and achieving 120% of quota.• Spearheaded the initiative to source and implement SeamlessAI, enhancing the sales team's productivity and efficiency through improved lead generation and data management.• Led the seamless migration of on-premise clients to the cloud, ensuring compliance with security policies and enhancing overall efficiency and scalability.• Utilized a diverse prospecting strategy across the North American sales territory to identify and nurture new business opportunities.In this role, I was hired as one of the initial three Inside Sales Reps for the newly formed Major Accounts team, reporting directly to the VP of Sales who spearheaded the initiative.Awards & Accolades:🏆 FY2019's Most Improved Sales Rep - Inside Sales, Infor Major Accounts Program

Greater Minneapolis-St. Paul Area

• Developed complex investment portfolio strategies for clients with $100K+ in assets, optimizing their financial growth and security.• Amplified the firm’s assets under management by transferring over $7.5MM+ in outside assets, investing the funds in Managed Accounts or Mutual Fund portfolios.• Consulted with clients to devise personalized financial plans aligned with their goals.• Played a pivotal role in the professional development of junior staff, providing mentorship and guidance to obtain investment advisor representative licenses.• Consistently exceeded client expectations, averaging a 9.53/10 MOT survey score.Awards & Accolades:🏆 1x Quarterly Top Performer🏆 3x Quarterly Team Achievement🏆 1x Annual Circle of Success🏆 5x AMMY Recognition AwardsLicenses Held:📜 Series 7📜 Series 66📜 Series 63📜 Minnesota - Life, Accident, & Health Insurance

• Led teams of Marines in workouts, situational training exercises, and daily operations.• Produced Inventory reports for communications equipment on a monthly basis.• Maintained mission readiness with proper self-care and stress management techniques.• Trained on router configurations, LAN switch troubleshooting, and equipment repair.

Brooklyn Park, Mn

• Assisted the dealership in achieving a 97.2% Customer Satisfaction Index (CSI).• Consulted clients on available leasing and financing options, closing 15% of leads.• Delivered exceptional customer experience, averaging a 9.7/10 survey score.• Demonstrated new and used vehicles and accompanied our guests on test drives.

Indianapolis, Indiana

• Ranked #1 out of 6 clerks in data-entry error rate (97.6%) which prevented critical errors and supported team performance targets.• Completed paperwork for high-value packages required by federal and state regulations.• Scanned all essential documents for domestic and international shipments.• Responsible for training new employees on EDI systems, workflows, and safety procedures.

Indianapolis, Indiana

• Assisted teachers in preparing curriculum and coursework lessons for students.• Mentored students with behavioral or academic performance issues.• Reviewed and graded homework, quizzes, and tests with limited instructor oversight.• Read to students in small groups, then afterwards led group discussions and Q&As.

Associate Of Science - As, Cybersecurity

Projects & Skills: - SIEM Configuration and Management: Set up and configured Elastic Stack SIEM in a home lab environment. Deployed.

Certificate, Security Operations Center Specialist

Certification, Practical Junior Penetration Tester

I am currently studying to obtain the Practical Junior Penetration Tester™ (PJPT) certification - a beginner-level penetration testing.

High School Diploma

• Academic Honors Diploma • Served as a Student Page to Indiana Senator Jim Merritt. • IMSA Student Ambassador to distinguished guests.