As the Customer Development Director at Hill’s Pet Nutrition, I lead a team of professionals who are dedicated to building and maintaining strong relationships with our key accounts, delivering customer-centric solutions, and driving sales growth and profitability. I have over 15 years of experience in the consumer goods industry, with a focus on the FMCG market and the pet nutrition category.My core competencies include customer relationship management, distribution strategies, customer insight, and customer marketing. I leverage my MBA from Sydney Business School and my deep knowledge of the industry to identify and capitalize on new opportunities, drive innovation, and optimize performance. I am passionate about enhancing the customer experience and delivering quality products that meet their needs and preferences. I also collaborate with internal and external partners to ensure alignment and synergy across the value chain. I am motivated by the mission of Hill’s Pet Nutrition to help enrich and lengthen the special relationships between people and their pets.