Chris Bachmann Email & Phone Number

Columbia, Md, Us

Washington D.C. Metro Area

Revamped ThinkProgress' web infrastructure, established a next generation server infrastructure, and addressed chronic failures of those systems. On call 24x7 to address critical failures. Created security policies. Acted as an escalation point for the help desk team. Established workflows for security systems. Rebuilt the Palo Alto firewall to modern standards. Established phish tests and handled phishing reports from staff. Established methodologies for security systems cost effectiveness. Provided cybersecurity expertise to policy experts. Coordinated cybersecurity information with industry peers. Oversaw the growth of ThinkProgress to an Alexa top 100 website. Built a multi-server and multi-site MySQL cluster to ensure 99.99% uptime. Oversaw the transition to a web infrastructure in AWS with a set of standardized server configurations with Puppet. Secured the AWS server infrastructure with a Web Application Firewall (WAF) to protect us from attack. Remediated our Windows server network from intrusions by a nation-state. Secured our server and desktops through application whitelisting and modern anti-malware. programs Gathered and analyzed phishing emails, found patterns, and made us an unappealing target through education and advanced mail filtering. I was able to reduce the number of phishing reports over 80%. Built and tuned Microsoft Entra to secure and alert us to anomalous events. Enforced Multi-Factor Authentication for all users and begun the transition to passkeys. Specialties: UNIX, Windows, MacOS, server architecture, network architecture, MySQL, nginx, varnish, Cisco systems, Palo Alto Networks firewalls, Aruba networking, AWS, Rapid7, KQL, Carbon Black Protect, Microsoft Defender, Microsoft 365, administration document compliance, sensitivity labels, Addigy, Jira and Confluence.

Established the NGO – Information Sharing and Analysis Center, a group where NGOs and Think Tanks do gather, share and discuss security events, news and ideas with each other and the major vendors such as Microsoft, Google, Facebook, and others.

Oversaw technical support division throughout the growth from a small web services company to a multi-thousand server web services and colocation company over multiple locations. Designed and implemented processes for routine tasks and the growth of the network from a simple network design to a fault tolerant network. Hired and managed growth of the technical staff of 6 administrators. Oversaw the growth of the company from a 100 server data center to a 2000+ server deployment over multiple locations. Trained 20 new technical staff members on operating systems, networks, shell scripting, automation, virtualization, cluster file systems and troubleshooting skills. Continuously improved the performance and reliability of managed services such as Apache, MySQL, Squid, Sendmail, Postfix, Lustre, Gluster, and NFS taking new code and techniques into account. Created and improved a system to automate routine tasks and processes by using PHP, C, Perl and UNIX shell scripts. Implemented spam filtering to ourselves and our clients thereby eliminating over 98% of all unwanted email. Implemented Xen and OpenVZ to consolidate smaller application services to a small cluster and allow automatic rollover in case of a hardware failure. Worked with other Tier 1 networks to establish, tune and repair broadband connections. Specialties: UNIX, server architecture, network architecture, MySQL, Cisco systems, Apache, computer clusters.

Migrated their computers to Windows 95 and a DHCP network configuration.