Chris Bakle Email & Phone Number

Chapel Hill, Nc, Us

Westlake, Oh, Us

Project Manager for one of the top three Gartner Magic Quadrant Content Services Platform services providers.Responsible for planning, managing and monitoring document conversion projects from inception through closure.Aiding in the transition and coordination of the Database Services project portfolio including business development and project program management.Guided the development of a lift-and-shift project methodology to transition the implementation and content conversion of an acquired sunset software solution to the primary Hyland OnBase enterprise information platform solution.

Atlanta, Georgia, Us

Project manager contractor with Insight Global supporting a Healthcare and Life Sciences software and solutions client.

95877 Bezons, Fr

City of San Diego Engagement Account Director for an IT outsourcing end user and infrastructure managed services solution for the eighth largest city in the United States, supporting (31) distinct agencies including law enforcement and constituent services such as public works and park services, community development, and regulatory agencies.Responsible for contract P&L, budget and overall contract governance on a $92.3M, 5-year contract. Effectively corrected diminishing margins and initially stabilizing profit margin by 2 points in three months.Oversaw (3) IT service delivery managers and a staff of (31) onsite resources, in addition to (11) remotely leveraged IT tower management and associated on-shore leveraged resources in the following IT towers: service desk, deskside, network, server, database, middleware, security and (3) co-located data centers.

95877 Bezons, Fr

City of Indianapolis/Marion County EngagementAccount director for an IT outsourcing end user and infrastructure managed services solution for the twelve largest city-county government in the United States, supporting (49) distinct agencies including multiple law enforcement and public safety organizations, constituent services such as public works and park services, community development, judicial court, and regulatory agencies.Responsible for contract P&L, budget and overall contract governance for $30.6M, 5-year contract. Effectively recovered $300K of revenue over a 9 month time period and positively influencing long term profit margin trends.Oversaw (2) IT service delivery managers and a staff of (32) onsite resources, in addition to (3) remotely leveraged IT tower management and associated on-shore leveraged resources in the following IT towers: service desk, deskside, network, server, and storage.

Round Rock, Texas, Us

Ascension Health Care Engagement, Indiana, West and East Regions (AL, AZ, FL, IN, TN, ID, TX, and WA)Sr. Project Manager for an end user services and support engagement for the Indiana, West and East regions of the largest Catholic and non-profit health care system in the United States. Providing end user project services in an enterprise environment to over (30K) computers at over (30) hospitals and hundreds of satellite locations between the three regions.Personally managed and successfully completed (150+) projects primarily focused on achieving the 2009 Federal HITECH Act for Meaningful Use compliance. Deploying hardware, implementing software upgrades or enhancement impacting over (12K+) workstations.Lead a project migrating (5,000+) asset to Windows 7 in a 6 month time period insuring minimum end user downtime and insuring 100% data retention with a 60 day recovery window and restoring all (100+) diverse applications supported in the ancillary, clinical, financial and Health Information Management (HIM) environments.Developed and managed the project strategy and capital budget from inception to go-live towards deploying (680+) net new devices as part of a greater hospital Electronic Medical Record (EMR) application upgrade at a (718) bed acute care hospital.Executed a detailed analysis and subsequent project design and deployment of (270+) net new devices as part of a larger migration from paper charting to electronic charting at a (400) bed acute care hospital. Successfully introducing and integrating various new technologies to the workflow processes and helped navigate the development of multiple policies and procedural changes related to these technologies.

95877 Bezons, Fr

Zachry Holdings Inc. Engagement.Account Manager overseeing (4) IT managers and a staff of (21) in the following IT towers: field services, network, server, SAN and database for one of the top 25 commercial and heavy construction contractor in the U.S., specializing in the power plant sector.Oversaw contract P&L and budget on a 3 year $12.4M contract. Maintained overall client relations, conducted monthly operational reviews, and insuring high level of documentation and accountability for change control due to government regulation and corporate polices.

95877 Bezons, Fr

City of Fort Wayne/Allen County EngagementOperational manager for a staff of (12) consisting of field services personnel, systems integration engineers, and procurement specialist for local government client. Maintaining the division budget and operational SLA and KPIs, achieving a 98.5% customer satisfaction rating.Disaster Recovery Coordinator / Project Manager and Operational Lead for Desktop Projects – Seton Family of Hospitals Engagement, Austin, TX 9/2006 – 10/2008Operational manager for (17) desktop employees in the areas of resource scheduling, remote site desktop SLA support.Opened new 360K sq ft acute care hospital. Oversaw the planning and execution of the entire end user workstation hardware deliverables for the IS infrastructure including: project budget, labor hour estimates, asset procurement, deployment strategy and preliminary support of over (100) applications, (400) computers and (220) networked laser and specialty printer. Operationally managed (7) technicians and administrative employees for the duration of the project.UAT Project Manager for a new 500K sq ft children’s hospital. Facilitated the validation testing and mitigating barriers of over (100) applications, (1,100) computers and (280) networked and specialty printers, Develop UAT testing paradigm and scorecard.

95877 Bezons, Fr

Seton Family of Hospitals Engagement,Operational manager for (17) desktop employees in the areas of resource scheduling, remote site desktop SLA support.Opened new 360K sq ft acute care hospital. Oversaw the planning and execution of the entire end user workstation hardware deliverables for the IS infrastructure including: project budget, labor hour estimates, asset procurement, deployment strategy and preliminary support of over (100) applications, (400) computers and (220) networked laser and specialty printer. Operationally managed (7) technicians and administrative employees for the duration of the project.UAT Project Manager for a new 500K sq ft children’s hospital. Facilitated the validation testing and mitigating barriers of over (100) applications, (1,100) computers and (280) networked and specialty printers, Develop UAT testing paradigm and scorecard.

Is, Information Technologies

Associate Of Arts (A.A.), Management Information Systems, General