Chris Alexander Email & Phone Number

Provide leadership and oversight of NFC IT project portfolioLead NFC Agile TransformationStrategic planning for future NFC IT initiatives

Lisle, Illinois, Us

Program and portfolio management for Navistar Financial IT projects

As Information Security Program Manager, I am partnering with the CISO to drive how project and enhancement work is planned, managed, and tracked in Information Security. Accomplishments and responsibilities:• Creation/maintenance of Governance processes for tracking programs/projects and other work• Introduction of and use of Agile processes within Information Security• Oversight of other project managers on their projects• Strategic 3-year portfolio project planning• Vulnerability remediation planning• Communication during security incidents• Coordination and presentation of biweekly updates to the CIO that include new technologies, updates on Governance processes, and key project status.I have also serve as Scrum Master/Thought Leader on teams to innovate and maintain our project management methodology and the introduction of Agile processes to IT.I also manage application development/software implementation projects in other areas of IT- including Engineering, Manufacturing, Procurement, and Finance.

Plano, Tx, Us

Oversaw $3M-$4M Digital Transformations for Consumer Web/Mobile customers. Solutions included a new online payment solution covering $13B annually, Multifactor and Risk-Based Authentication technologies for 4.5M customers, and enhancing our B2C mobile solutions to improve customer experience and retention. When Senior Management had a challenging program or project, they requested me to lead it. TFS is a challenging work environment- of the program/project managers who were with TFS in 2012 when I started, only 10% remained when I left.

Engaged in strategic implementation of industry-specific ERP software that completely transformed the business operations of this fast-growing company. Worked with all levels of employees from truck drivers to C-level executives to ensure everyone understood their role in the transformation and derived value from the new system. This position was the most engaging and fun of my entire career. The COO was so impressed with my work, he wanted to hire me to be effectively the #3 person in the company. However, it would have required a relocation that I was unfortunately unable to accommodate.

San Jose, California, Us

Delivered large-scale $500k - $1M Identity Management and Clarity PPM solutions for Fortune 500 companies in fast-paced environments. Managed all aspects of project implementations and ensured customer value and satisfaction.

New York, Ny, Us

Led packaged software implementations for both IT and business users, covering thousands of users. Oversaw project teams of up to a dozen people per project. Oversaw use of the Clarity software at Fox and expanded its footprint from a handful of users to 350+ users.

Us

Led full life-cycle customer implementations of Niku 6 software for large Fortune 500 corporations such as 20th Century Fox, Toyota Financial Services, Quest Diagnostics, and John Deere Credit. This included requirements gathering, training, management of client personnel and third party consultants, and oversight of project budgets.

Monroe, La, Us

Co-organized, co-managed, and co-executed rollout of packaged project management software to three large organizations in Qwest IT comprising 250+ project managers and directors. Created customized schedule templates for Qwest IT project managers, assuring they were in compliance with their proprietary project delivery methodology.

Teaneck, Nj, Us

Consulted on ABT software for various TriZetto customers, including evaluations of previously-installed environments. Assisted with planning and marketing of TriZetto ABT solutions.

Dublin 2, Ie

Served as Subject Matter Expect (SME) on ABT Project Workbench, ABT Project Bridge Modeler, and ABT Project Architect software for Fortune 500 customers.