Christophe Beau Email & Phone Number

Paris, Fr

San Francisco Bay Area

San Francisco Bay Area

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This experience covers a 10-year period in the hospitality and tourism industry, with positions held in B2B and B2C companies in Paris, France (Kuoni, Paris Addict, Aéroports de Paris, Châteauform', SNCF Voyageurs).My roles included:A) Hospitality and Event Management where I was responsible for providing excellent customer service and ensuring a pleasant experience for international guests (North America, UK and Middle East)I have :1- managed staff (up to 20 people) and resources to ensure that all guests’ needs were met and that the hospitality experience was of the highest quality. 2- ensured that all operations were running smoothly and efficiently,3- developed marketing/communication strategies to increase customer loyalty and revenue.4 -Designed and produced promotional materials, such as advertisements, brochures, signs, logos, and graphics for events.5- Developed and implemented event marketing plans.6- Created timelines for event deadlines and coordinated with vendors and other partners.7- Monitored post event feedback and provided recommendations for improvement.8- Created post-event reports and evaluations.B) Sales and Client Relations Manager:Worked on increasing sales by building and maintaining relationships with clients, identifying and developing new business opportunities, and developing strategies to increase customer loyalty. I was also responsible for managing and training a team, setting goals, tracking and analyzing performance, and providing customer service.

Master 1 Geography, Humanities And Social Sciences, Cum Laude

Focus on communication strategies & marketing tools applied to culture and heritage

International Tourism Management, Bachelor Of Arts, Literature, And Language, Magna Cum Laude

Focus on hospitality management methods in the tourism, leisure, accommodation and travel industries.

Bachelor Of Arts - Ba, Music, Attended Courses Only - No Official Degree

Minors: COMPUTER-ASSISTED COMPOSITION JAZZ AND IMPROVISED MUSIC MUSICOLOGY AND WRITTEN MUSIC