Grew membership base from 395 members to 600 members in 8 months (675 peak membership)  Reduced attrition from over 11% per month to less than 3%  Increased average member retention from 2.5 months to 14 months  Increased member Net Promotor Score by over 40%  Decreased number of members in arrears from 79 to 12 (85%)  Increased net profit by 4 times  Won Anytime Fitness ‘Turn Around Club of the year 2015’ (430 clubs and 25 Nominations).

Banking for Large ($10m+) Businesses in Gippsland. Growth and maintenance of business banking portfolios  Preparation of detailed credit submissions including full financial analysis, security reviews, character and capacity analysis  Ensured that portfolios complied with regulatory and compliance obligations and operated in line with NAB’s risk policies.

Managed a team of 10 business analysts, 4 in a system support roles and 6 in project delivery roles  Presented multiple detailed business cases at an executive level and coached others to do the same  Delivered up to 5 simultaneous projects using (agile/waterfall) on time and to budget  Facilitated executive level discussions on how to measure and report total customer profitability across the entire NAB Group (JBWere, Plum, MLC, Clydesdale and Yorkshire banks)  Participated at a technical level and lead my team to build reporting systems that measured business unit performance aligned with corporate strategy. These systems were widely adopted throughout the NAB group  Assisted with the production of prudential and regulatory reporting to APRA, ASIC and the NAB Executive Committee  Wrote Wholesale Banking’s Metadata Management strategy and presented a business case to adopt and implement this strategy that was accepted for funding  Wrote the NAB Windows Phone and Windows 8 app prototypes (my windows phone app was developed into the current market offering)  Won Wholesale Banking’s Innovation award 2012  Consistently received a personal performance appraisal of 5/5 and my team consistently scored engagement and enablement scores above 90%  Placed in NAB Talent Program (top 2% of performers) of which participants formed the inaugural NAB Leadership council

Consulting primarily in the superannuation space.