Christopher Beittenmiller Email & Phone Number

Indianapolis, In, Us

Tucson, Arizona, United States

Managed 50+ accounts, providing quotes to support customer initiatives and production demand. Cultivated business relationships and engaged in tactical and strategic planning.• Received requests and generated quotes for key core and growth customers, supporting a projected year over year growth of more than 40%.• Collaborated with teammates to implement new procedures to improve efficiency and responsiveness to customer needs.• Secured increased pricing with several problematic customers and increased annual projected revenue by over $1M, improving customer standing to growth.• Supported multiple engineering change projects with a key customer to implement long term solutions for reliability concerns. • Cooperated with internal teams to develop new manufacturing capabilities to increase overall market share, winning potential business of $8M+.• Developed tracking platform in existing systems to better track New Business Development projects, allowing international teams to pool resources and improve turn time for customer quotations.

Tucson, Arizona, United States

Phoenix, Arizona, United States

Led teams of 9 - 15 loan processors, working a pipeline of 250 - 600 loans in process. Provided support, accountability, and coaching for team members individually.• Improved team production by coaching and developing team members, with varying levels of experience, while encouraging collaboration across business areas and supporting business goals.• Named two-time CAVS coin award recipient: Awarded for living the culture and demonstrating exceptional client and team member experience.• Accommodated nuances of target client base by collaborating with peers and leaders in launching new Specialty Communication channel; established new processes and procedures.• Created and hosted Continuing Education courses to roll out new processes, and completed audits on phone calls, client files, and written communication to fine-tune for desired results, leading to 25% boost in closing date met.• Improved closing date met (key metric) from 33% to 58% in 2 months by leading teams through new confirmation process, which lead to significant cost reductions by reducing labor costs in processing loans.

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Tucson, Arizona Area

Directed team of skilled technicians and sales professionals in the operation of the service department, providing high-quality service and repair, with exceptional client service.• Provided service to 75+ customers per week, maintaining 86%+ customer satisfaction level for 32 consecutive months.• Built and implemented growth initiatives across a team of 7 members including productivity increase from an average of 600 to 1K+ flag hours per month.• Analyzed technician strengths and strategically allocated resources to boost gross profit for the service department from $80K to $120K monthly.• Built relationships with clients, presented work proposals, and provided follow-up to grow total sales to $225K+ monthly while overseeing service drive operation as primary representative.• Expanded relationships with major clients including Johnson and Johnson and Amgen Inc., closing $1.74M in total individual annual sales.

Tucson,Az

Managed team of 25 service advisors in a challenging, high-volume service department. Provided support and coaching to ensure an exceptional client experience and high-quality service and repairs. Delivered training on policies and procedures, sales techniques, and time management skills.• Managed up to 30 daily customers responsible for 10% of total company sales.• Guided and encouraged growth to grow team production, leading multiple individuals to exceed $100K in total sales monthly while maintaining customer satisfaction index of 86%+.• Cultivated relationships for fleet services with the City of Tucson, Tucson City Council, Tucson Police Department, Oro Valley Police Department, and Marana Police Department with largest account worth $250K in annual revenue.

Tucson, Arizona, United States

● Drafted and implemented plan to reorganize team structure within the department, driving 45% increase in individual productivity within four months.