Chris Belden

Chris Belden Email and Phone Number

Chief Customer Officer - Specialize in SaaS and recurring revenue business models. @ Arity
Chris Belden's Location
Greater Seattle Area, United States, United States
About Chris Belden

My passion is to help small companies grow; medium companies accelerate; and large companies innovate.With 25+ years leading in business strategy, sales, operations, technology, and services for start-up companies, turnarounds, and Fortune 500 enterprises, I bring a proven approach to delivering high revenue growth, profitability, efficiency in operations, and effectiveness in growing enterprise value and returns on invested capital.As a leader, I set clear strategic direction and develop messaging to convey mission, vision, opportunity and significance so that employees, customers and shareholders are clear on our shared purpose and road ahead. I bring an adaptive and approachable style that values the contribution of individuals and teams while also challenging people to stretch and perform at their best. I foster cultures to attract and retain highly driven professionals prepared to learn, take risks, and drive toward team success. Urgency and flexibility are essential at the speed of business today while it's equally important to develop discipline, accountability, learning, and continual improvement for scalability.I invite conversations with venture capitalists, private equity investors, board members, serial entrepreneurs, founders, senior business and technology executives. I am also seeking an additional board position with a for-profit company around Seattle or Portland.Specialties: ●Executive Leadership Skills●Strategic Planning & Decision-Making●Building Culture & Teams●Operations Design & Efficiency Improvement●Business Infrastructure & Scalability●Software-as-a-Services (SaaS, Xaas)●Product Innovation●Account Management & Growth●Customer Success Management●P&L Management●Global Outsourcing & Partnerships●Growth Planning & Execution●Corporate Restructuring & Efficiency Improvement●Staff Recruiting, Hiring, & Team-Building●Contract Negotiation & Management

Chris Belden's Current Company Details
Arity

Arity

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Chief Customer Officer - Specialize in SaaS and recurring revenue business models.
Chris Belden Work Experience Details
  • Arity
    Vp, Customer Success
    Arity Sep 2017 - Present
    Chicago, Il, Us
  • Technology Services Industry Association (Tsia)
    Executive Advisory Board Member
    Technology Services Industry Association (Tsia) Oct 2014 - Present
    San Diego, Ca, Us
  • Verizon Telematics Inc.
    Chief Customer Success Officer
    Verizon Telematics Inc. Jul 2016 - May 2017
    Atlanta, Ga, Us
    Designed and established integrated global Customer Success organization across combined Telogis, Fleetmatics and Verizon Telematics business unit.Built organizational and operational plan for $165M+ annual departmental budget for Customer Success.Developed compensation, retention, growth, and journey/service offerings for the integrated companies. Re-engineered on-boarding, professional services, training and field services programs.Built, developed and managed the right team to achieve successful integration and advance as combined company.
  • Telogis
    Svp, Global Services & Customer Success
    Telogis Aug 2008 - Jul 2016
    Aliso Viejo, Ca, Us
    Drove revenue growth in excess of $100M and company valuation growth over 5000% during eight (8) year period as member of high performing Executive Team. Company secured $93M Series A round of financing led by Kleiner Perkins Caulfield & Byers in October 2013. Telogis was acquired by Verizon Communications, Inc. in July 2016.Responsible for driving strategy, design and delivery of customer experiences to accelerate and deepen the adoption of Telogis’ cloud-based location intelligence software platform. Directly led the SaaS recurring revenue portfolio for Customer Success, Professional Services, Training and Support to ensure revenue retention and drive expansion growth. Owned P&L and margin targets for all post-sale experiences.
  • Jetaway Travel Inc
    Vp, Operations & Technology
    Jetaway Travel Inc Apr 2006 - May 2008
    As COO/CTO, I was responsible for the advancement of technology and online operating functions. I served as the chief operating executive leading the customer sales, service and fulfillment functions for the consumer, groups and affiliates markets. My mission was to build adaptable products and teams to deliver superior innovation to the online leisure travel and reservations market.Partnered with business units for brand development, web site traffic growth, web site UI and sales conversion. Produced architecture and product enhancements to support growth and M&A.TravelWorm was a Wasserstein & Co. private equity investment. Executive team led company through successful acquisition by Trios, a private investment group.
  • Novell, Inc.
    Principal, Worldwide Services
    Novell, Inc. Mar 2002 - Apr 2006
    Provo, Ut, Us
    Americas Practice Lead for Service Oriented Architecture Practice. Responsible for revenue, profitability and utilization of the SOA consulting group. Developed strategic business plans, managed service delivery organization & excellence, and built repeatable solutions for for the market.
  • Cambridge Technology Partners
    Senior Strategist
    Cambridge Technology Partners Dec 1999 - Feb 2002
    Built business plans and provided acceleration services for start-up and early stage ventures.Led consulting engagements for Fortune 500/Global 2000 to define and institute e-business innovation centers within their organizations.
  • Cambridge Technology Partners
    Director, Enterprise Resource Solutions
    Cambridge Technology Partners Apr 1996 - Nov 1999
    Directed large enterprise programs for ERP implementations.Led engagements for custom application development.
  • Spectrum Human Resource Systems
    Senior Consultant
    Spectrum Human Resource Systems Aug 1993 - Apr 1996

Chris Belden Skills

Crm Enterprise Software Professional Services Saas Strategy Cloud Computing Management Leadership Analytics Integration Customer Experience Architecture Business Development Customer Success Start Ups Global Services Program Management Account Management Business Alliances Business Planning Business Strategy Education Services Big Data Support Erp

Chris Belden Education Details

  • University Of Denver
    University Of Denver
    Speech Communications & Psychology
  • University Of Colorado Denver
    University Of Colorado Denver
    Business

Frequently Asked Questions about Chris Belden

What company does Chris Belden work for?

Chris Belden works for Arity

What is Chris Belden's role at the current company?

Chris Belden's current role is Chief Customer Officer - Specialize in SaaS and recurring revenue business models..

What is Chris Belden's email address?

Chris Belden's email address is cs****@****hoo.com

What is Chris Belden's direct phone number?

Chris Belden's direct phone number is +4412022*****

What schools did Chris Belden attend?

Chris Belden attended University Of Denver, University Of Colorado Denver.

What skills is Chris Belden known for?

Chris Belden has skills like Crm, Enterprise Software, Professional Services, Saas, Strategy, Cloud Computing, Management, Leadership, Analytics, Integration, Customer Experience, Architecture.

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