Chris Bell

Chris Bell Email and Phone Number

Kingston upon Hull, GB
Chris Bell's Location
Kingston Upon Hull, England, United Kingdom, United Kingdom
Chris Bell's Contact Details

Chris Bell personal email

About Chris Bell

I'm originally from North East England but now reside in Kingston-Upon-Hull.I am an enthusiastic and self-motivated professional with extensive experience in customer service and operations planning, gained through roles in both the telecommunications and public sector. With a strong background in managing client relationships and ensuring high-quality service delivery, I am adept at working in fast-paced environments and am committed to adapting to change. I am skilled in coordinating operations, troubleshooting, and providing technical support, while maintaining a customer-centric approach. My ability to engage effectively with clients and colleagues, combined with my attention to detail, allows me to contribute positively in various roles.

Chris Bell's Current Company Details
Clearway Environmental Services Ltd

Clearway Environmental Services Ltd

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Scheduler
Kingston upon Hull, GB
Chris Bell Work Experience Details
  • Clearway Environmental Services Ltd
    Scheduler
    Clearway Environmental Services Ltd
    Kingston Upon Hull, Gb
  • Jnr Contracting Ltd - Specialist Insulation, Building & Roofing Contractor
    Operations Planner
    Jnr Contracting Ltd - Specialist Insulation, Building & Roofing Contractor Jan 2024 - Nov 2024
    Bradford, England, United Kingdom
    •Co-ordintate work schedules for client projects, including property repairs and surveys.•Schedule and communicate appointment dates with tenants, ensuring clear and timely updates.•Liaise with third-party contractors (e.g., scaffolders, gas engineers) to ensure all requirements are met for each job.•Ensure job closure by confirming job outcomes and submitting necessary evidence to clients.•Respond to client inquiries via phone and email, providing updates on ongoing work.
  • Ideal Heating
    Customer Service Representative
    Ideal Heating Aug 2022 - Dec 2023
    Hull, England, United Kingdom
    •Managed inbound and outbound queries regarding boiler repairs and services.•Provided technical assistance to customers, troubleshooting issues with current and legacy Ideal products.•Advised customers on emergency procedures, including gas leaks and burst pipes, ensuring safety protocols were followed.•Explained payment options for repair services and helped customers decide the best route for resolution.
  • Sgs, An Sgsco Company
    Quality Control Technician
    Sgs, An Sgsco Company Nov 2017 - Jul 2022
    Hull, United Kingdom
    •Managed quality control of new artworks and amendments for print production.•Verified print files, ensuring they adhered to client specifications and color accuracy before sending to the printers.•Developed a strong knowledge of design processes despite having no prior background in design or printing.
  • Kcom Group Plc
    Technical Support Analyst
    Kcom Group Plc Sep 2015 - Nov 2017
    Hull, United Kingdom
    •Provided technical support to customers experiencing issues with telephone, broadband, and television services.•Assisted customers with troubleshooting across multiple channels, including phone, email, and live chat.•Collaborated with other departments to improve customer experience and contribute ideas for new customer service initiatives.•Worked on a project to develop Kcom’s customer promise and improve customer retention strategies.
  • Student Loans Company
    Customer Service Advisor
    Student Loans Company Sep 2012 - Sep 2015
    Darlington, United Kingdom
    •Handled a variety of customer queries related to student finance, including repayment issues and new applications.•Provided support to colleagues as part of the tier two helpline, handling complex cases and offering guidance.•Contributed to a project on improving quality assurance, ensuring that customer service met company standards.
  • Orange
    Level 2 Technical Support Advisor
    Orange Mar 2010 - Sep 2012
    Darlington, United Kingdom
    •Provided second-line technical support for mobile phone and broadband issues, escalating issues from level one advisors.•Conducted diagnostic tests and analyzed network data to identify and resolve faults.•Worked closely with network engineers to address performance issues with base stations and mobile coverage.
  • Orange
    Sales Advisor
    Orange Jun 2003 - Mar 2010
    Darlington, United Kingdom
    •Delivered proactive and reactive sales to new and existing customers, focusing on customer retention and loyalty.•Assisted customers with billing analysis and offered suitable call plans and product recommendations.•Participated in secondment opportunities as a Team Leader/Sales Manager, ensuring teams met KPIs and maintaining a high standard of customer service.

Chris Bell Skills

Networking Leadership Social Media Call Centers Customer Experience Team Management Customer Service Team Leadership Telecommunications Microsoft Office Sales Social Networking Blackberry Mobile Devices Mobile Broadband Coaching Contact Centers Contact Centres Customer Satisfaction Technical Support Customer Retention Mobile Communications

Chris Bell Education Details

  • Work Based Qualification - Orange Pcs
    Work Based Qualification - Orange Pcs
    Pass
  • Darlington College Of Technology
    Darlington College Of Technology
    Pass
  • Haughton Comprehensive School
    Haughton Comprehensive School
    Gcse

Frequently Asked Questions about Chris Bell

What company does Chris Bell work for?

Chris Bell works for Clearway Environmental Services Ltd

What is Chris Bell's role at the current company?

Chris Bell's current role is Scheduler.

What is Chris Bell's email address?

Chris Bell's email address is mr****@****ail.com

What schools did Chris Bell attend?

Chris Bell attended Work Based Qualification - Orange Pcs, Darlington College Of Technology, Haughton Comprehensive School.

What are some of Chris Bell's interests?

Chris Bell has interest in Djing, Family, Football, Motorsport, Socialising, Music.

What skills is Chris Bell known for?

Chris Bell has skills like Networking, Leadership, Social Media, Call Centers, Customer Experience, Team Management, Customer Service, Team Leadership, Telecommunications, Microsoft Office, Sales, Social Networking.

Who are Chris Bell's colleagues?

Chris Bell's colleagues are Nathan Smith, Nick Hudson, Bazz Bailey, Jamie Roach, Joe Labrosse, Mark Gibbs.

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