Chris Bertelsen

Chris Bertelsen Email and Phone Number

United Airlines ITSM Director & Chicago SNUG Leader @ Rockwell Automation
Chris Bertelsen's Location
Greater Chicago Area, United States, United States
Chris Bertelsen's Contact Details
About Chris Bertelsen

Chris Bertelsen is a United Airlines ITSM Director & Chicago SNUG Leader at Rockwell Automation. He possess expertise in enterprise architecture, sdlc, soa, business analysis, it strategy and 15 more skills.

Chris Bertelsen's Current Company Details
Rockwell Automation

Rockwell Automation

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United Airlines ITSM Director & Chicago SNUG Leader
Chris Bertelsen Work Experience Details
  • Rockwell Automation
    Sr Manager - It Service Management
    Rockwell Automation Jun 2024 - Present
    Milwaukee, Wi, Us
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  • United Airlines
    Director - It Service Management
    United Airlines Apr 2017 - Jun 2024
    Chicago, Il, Us
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  • Protective Life
    2Vp - Enterprise Architecture
    Protective Life 2007 - Apr 2017
    Birmingham, Alabama, Us
    ITSM - Led IT Service Management Program - worked with Process Owners to design and on-board 8 ITIL processes. Matured from Ad Hoc to Defined, moving towards metrics-controlled, value-driven outcomes. Chaired Steering Committee.ServiceNow - Product Owner. Developed and managed ServiceNow Roadmap and Product Backlog. ServiceNow Architect. Designed and reviewed implementations. Implemented ITSM process support and reporting for KPIs.Enterprise Architecture. Designed and managed new technology review process. Chaired Architecture Review Board.Research & Development. Designed and managed R&D process.
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  • Jpmorgan Chase
    Application Architect
    Jpmorgan Chase 2004 - 2007
    New York, Ny, Us
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  • Bank One
    Application Architect
    Bank One 2003 - 2004
    Us
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  • Zurich Life
    Senior Developer
    Zurich Life 2000 - 2003
    Zurich, Zurich, Ch
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  • Balr/Whitman Hart/Marchfirst
    Senior Consultant
    Balr/Whitman Hart/Marchfirst 1996 - 2000

Chris Bertelsen Skills

Enterprise Architecture Sdlc Soa Business Analysis It Strategy Business Intelligence Requirements Gathering Integration Visio Project Portfolio Management Sharepoint Data Warehousing Software Project Management Agile Methodologies Itil Software Development Life Cycle Itsmf Servicenow Governance It Governance

Chris Bertelsen Education Details

  • University Of Illinois Urbana-Champaign
    University Of Illinois Urbana-Champaign
    Computer Engineering
  • Indiana University Bloomington
    Indiana University Bloomington
    Marketing

Frequently Asked Questions about Chris Bertelsen

What company does Chris Bertelsen work for?

Chris Bertelsen works for Rockwell Automation

What is Chris Bertelsen's role at the current company?

Chris Bertelsen's current role is United Airlines ITSM Director & Chicago SNUG Leader.

What is Chris Bertelsen's email address?

Chris Bertelsen's email address is ch****@****ive.com

What is Chris Bertelsen's direct phone number?

Chris Bertelsen's direct phone number is +120599*****

What schools did Chris Bertelsen attend?

Chris Bertelsen attended University Of Illinois Urbana-Champaign, Indiana University Bloomington.

What skills is Chris Bertelsen known for?

Chris Bertelsen has skills like Enterprise Architecture, Sdlc, Soa, Business Analysis, It Strategy, Business Intelligence, Requirements Gathering, Integration, Visio, Project Portfolio Management, Sharepoint, Data Warehousing.

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