• Oversee the production, manufacturing, sales, marketing, and program services for VSI's 3 sheltered workshop production warehouse locations with 5 managers, 20 staff, and 108 developmentally disabled employees• Develop customer relationships, establish pricing, and coordinate the workflow of customer projects to be completed within the workshop locations• Attend administrative, management, and strategic planning meetings and committees • Provide oversight and training of OSHA, SWIM, CARF, and VSI policies and procedures • Monitor and manage operational costs• Make personnel decisions

• Managed a sheltered workshop production warehouse• Directed daily activities of production staff, office staff, and production employees with developmental disabilities• Guided staff's supervision of the employees in training and improving their vocational skills through production work• Performed account management• Developed production operations and performed time studies• Reviewed daily programming and operational reports• Hired, developed, and performance managed to establish a top performing team

• Directed business operations• Revamped production processes improving operational efficiency by 50%• Developed branding, sales, and marketing tactics increasing business growth • Performed sales and account management• Reduced operating budget 10% using lean management techniques• Reviewed financial statements, sales reports, and other performance data

• Oversaw route operations with $1.4 million in annual sales• Provided sales and account management• Restructured route logistics maximizing driver productivity time, efficiency, and company expenditure • Overhauled pickup and delivery operation processes resulting in minimized errors and increased customer retention• Safety management- Developed and implemented all of Arrow’s safety programs, policies, procedures, and safety trainings

• Managed distribution center operations• Supervised office and warehouse staff, driver managers, and driver personnel• Prepared and analyzed operational reports• Responsible for the timely communication, correction, and follow up of customer service related issues • Served as District Chairman of the EOS Committee - improving work group relations

• Managed business-to-business sales accounts• Processed price quotations, purchase orders, adjustments, and cancellations• Attended group sales meetings concerning sales targets, forecasts, and action plans

• Provided warehouse operational support• Managed logistical processing and negotiated with shipping carriers