Chris Bevin Email and Phone Number

Directed the successful start-up of a niche market law enforcement uniform company specializing in private security and in house security organizations. Company generates $1.6 million in annual revenues serving clients nationwide. Created a new market segment – ‘wholesale’ – not previously available to this target audience. Divided time between sales and operations and directed 11 employees including sales, warehouse, alterations and office managers. Was responsible for a 9,000 sq. ft. location including a 6,000 sq. ft. warehouse with $350,000 in inventory (600+ different items). Coordinated safety and security protocols and established key benchmarks to optimize efficiency - including an industry software program for inventory management and accounting. Planned / managed a $1.1 million annual budget, coordinated purchasing and vendor relations, and ensured the highest customer service standards for 225+ national accounts.• Worked with owner and launched company with $1,500 and $100 a week in sales to an industry leader with $1.6 million in sales.• Developed company brand label (Great Scott !) that improved marketshare 18% and enhanced market dominance and recognition.• Private labeling efforts increased pant / shirt sales 47% and boosted gross profit margins 74%.• Achieved 16% net profits – 7% above national industry average. • Implemented JIT inventory process that reduced inventory 21% while improving service.• Identified 3 profitable acquisitions, performed due diligence, and negotiated purchase – adding $600,000 in sales.• Worked with sales manager and closed 4 national accounts generating sales of $280,000+ annually.• Reduced expenses 27% and saved the company more than $75,000 a year.• Created more efficient policies and procedures that reduced payroll 15% and significantly improved service quality and customer satisfaction. • Identified 3 profitable acquisitions, performed due diligence, and negotiated purchase – adding $600,000 in sales.

Recruited to turn around an under-performing operation, improve company brand, and spearhead new business development activities for a $7 million company providing security guard services primarily to corporations, hospitals, hotels, and upscale malls throughout Eastern Massachusetts. Oversaw 350 security guards, 30 supervisors, 2 security directors and and HR manager. Was responsible for 9,000+ weekly billable hours, security guard recruitment and training policies, client start-up procedures and relations. Worked directly with sales manager in developing and implementing new business development efforts. Accountable for budget and expense control - and bottom line results. Reported directory to the owner / president.• Totally revamped operational policies and procedures that reduced costs by 30% (emphasis on paid overtime) within 90 days. • Developed new training program that significantly improved quality service and reduced security guard turnover from 250% to less than 70% in a high-turnover industry. An estimated savings of $180,000 a year due to high turnover. • Increased profit margin from 3.9% net profit to 7.4% - having a direct bottom line improvement of $458,000. • Worked successfully with sales manager and managed unprecedented growth spurt from 5,500 weekly billable hours to more than 9,000.• Improved customer retention from 78% to 92.4% in highly volatile and competitive industry.• Worked with owner to position company for successful sale to Allied Security International.