Chris Bicker Email & Phone Number

Leeds, Gb

Leeds, England, United Kingdom

Leeds, United Kingdom

Pontefract, Uk

This job gave me a lot of confidence with people and developing myself as more of apeople person, i get along great with all customers and other colleges.This job included such tasks as:• Dealing with very high volumes of customers• Bar tending• Cocktail making• Cocktail training• Opening up• Running the bar myself• Change orders• Till lifts

In this role I reported to the Board Level Creative Director, I was in a pivotal role withinthe design team, working alongside a senior designer artworker producing campaignsand collateral for the Gioteck and VGA brand, as well as advertising, POS exhibitiondesign, packaging and illustration. works included:• Product Manual creation and amends• Market research and presenation boards• POS gift box packaging• Office space wall graphics• Product giveaway posters• Company stationary• Sales collateral• Exhibition and stand graphics• Product imagery edits• Inter-nation carton marks• Product testing• Product schematic illustration• Consumer catalogue• Sales presentations

This role includes specific jobs such as:• Advanced customer relations• Advanced till operations and responsibilities• Dealing with customer complaints and queries, which include:• Liaising with other departments and stores• Liaising with Head Office and Customer services• Delegating other jobs and responsibilities to other members of my team• Overseeing all members of my team and their duties• Writing out and creating daily rotas• Filling low lines• Organising floor plans and layouts• Adhere to marketing and commercial guidelines• Provide support to other departments and offices• Till lifts• Providing cover for lunches, sickness for other departments• Provide disciplinary measures for staff• Dealing with sickness and absence issues• Use Space Management to deal with regional and departmental sales of stock• Dealing with in store promotions• Ensure staff meet company targets and policies• Ensure staff adhere to zero tolerance guidelines• Had the responsibility and training to be able to train other members of staff• And all the jobs and tasks below

This role included jobs such as:• Organising best selling items on the shop floor• Refund and exchange responsibilities• Replacing missing sizes check• Discount service responsibilities• Experience in Tailoring measurements• Experience in shoe service• And all the jobs and tasks below

This role included jobs such as:• Tidying of stock on the shop floor• Customer relations and service• Till operation• Replenishment of stock from the stockroom to the shop floor• General cleanliness of till points and shop floor

This Job was voluntary as it was necessary for me to gain experience in a workingarchitect’s practice. Here I did many tasks such as copying and folding plans, carryingout surveys for clients and processing client surveys into working drawings.

Certificate Level Iv, Graphic Design, 93%

Architecture