Advisory Board Member
Current
Jan 2022 - Present
AeroLeads people directory · profile
Chris Billing Email & Phone Number
Chief Product Officer | Chief Customer Experience Officer | Transformation Executive | Leader | Investor | Founder
at
Empiraa
1 work email found
@open.edu.au
2 phones found area 140
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Product Officer | Chief Customer Experience Officer | Transformation Executive | Leader | Investor | Founder
Location
Greater Melbourne Area, Australia
Who is Chris Billing? Overview
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Quick answer
Chris Billing is listed as Chief Product Officer | Chief Customer Experience Officer | Transformation Executive | Leader | Investor | Founder at Empiraa, based in Greater Melbourne Area, Australia. AeroLeads shows a work email signal at open.edu.au, phone signal with area code 140, and a matched LinkedIn profile for Chris Billing.
Chris Billing previously worked as Advisory Board Member at Empiraa and Transformation Consultant (Interim) at Maurice Blackburn Lawyers. Chris Billing holds Company Directors Course from Australian Institute Of Company Directors.
Company email context
Email format at Empiraa
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{first}.{last}@open.edu.au
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AeroLeads found 1 current-domain work email signal for Chris Billing. Compare company email patterns before reaching out.
Profile bio
About Chris Billing
I am an executive with more than 20 years’ experience building digital capability and transforming businesses. I specialise in building teams, structures and the decision-making capability at all levels. I transform ways of working to empower employees and remove barriers for better, faster more customer focused outcomes that drive commercial results. I have a strong track record of successfully developing, launching and managing businesses and products for some of Australia’s most recognised online companies in roles such as Chief Product Officer, Chief Experience Officer, Chief Innovation Officer, and Product & IT Director. I have consulted to a wide range of start-ups, established businesses and government bodies. I have also successfully founded and sold my own disruptive online business.
Listed skills include Digital Marketing, Online Advertising, Marketing Strategy, Business Strategy, and 46 others.
Current workplace
Chris Billing's current company
Company context helps verify the profile and gives searchers a useful next step.
13 roles · 32 years
Chris Billing work experience
A career timeline built from the work history available for this profile.
Transformation Consultant (Interim)
Advising transformation and wider business on current methods of client acquisition and the associated software and staff structures, product management and modern ways of working. 60 staff in an interim capacity.
Apr 2023 - Dec 2023
Chief Experience And Product Officer
Open Universities Australia is Australia's largest marketplace for online higher education. Reporting to the CEO, I led Product Management, Customer Experience, User Experience, CRM, Content and Business Analysis. These trades operated within a unique autonomous structure and had collective responsibility for the website, e-commerce funnels, call centre systems, listing and service capabilities and customer experience. In this role we drove the collection of customer feedback to change internal decision making and prioritisation throughout the business, lifting customer experience from +33 to +55.
Oct 2021 - Jan 2023
Chief Product Officer
Reporting to the CEO. Led the restructuring of software teams, delivering 10 to 15 releases a week. Responsible for Product Management, Business Analysis, Experience Management, Digital Content, User Experience Trades and Digital Optimisation trades.
Nov 2018 - Nov 2021
Head Of Digital
Led the digital transformation of the website and the organisational structures and capabilities required to support it. Responsibilities across product management, digital marketing, website content, e-commerce funnels, CRM and lead generation. Responsible for online revenue.
Apr 2017 - Nov 2018
Co-Founder & Chief Product Officer
Carbar is a ‘virtual car dealership’ revolutionising the used car sales industry in Australia by changing the buying experience from something traditionally scary, time consuming and complex to reassuring, fast and simple online transaction. Carbar also offers a car subscription service and has been touted as ‘the Netflix of cars’. The business has won multiple innovation awards and secured several rounds of funding before being sold to IAG in June 2019.
2016 - 2017
~1 yr
Chief Innovation Officer
iSelect is the leading Australian online comparison service for complex product offerings including health insurance, life insurance, car insurance, home loans, broadband internet, financial products, electricity and gas. As CIO, I led a group of talented professionals responsible for innovation and future business growth. My focus was on fostering an experimental and innovative culture that allowed us to bring to life new business lines to ultimately deliver significant revenue growth.
2013 - 2014
~1 yr
Chief Product Officer (Product And It Director)
Reporting to the CEO and part of Executive Management Team, I led a group of 90+ local and offshore Product and IT professionals including Product Managers, Developers, Testers, Designers, Producers, Business Analysts, Data Analysts, Project Managers, Statisticians, Digital Communications and Web Analytics specialists. I was responsible for all offline and online customer touch points throughout the business as department head for Product Management, IT Delivery, Customer Analytics (Data Mining), Design, Cross Sell, Digital Operations and Analytics. In this role we grew revenues three fold and drove conversion by a multiple of six.
2009 - 2013
~4 yrs
General Manager, Realholidays.Com.Au
REA Group Ltd and its subsidiary companies, known as the REA Group, is a global online real estate advertising company and is the largest digital company listed on the ASX. I started and led realholidays.com.au, a holiday rental platform for REA. The site quickly grew to become the largest holiday rental site in Australia with 140K users per month. The business was profitable within its first year and was eventually sold to takeabreak.com.au
2006 - 2008
~2 yrs
Senior Global Product Manager
I joined REA when the business was still in its infancy. I started and led the product team that created all the advertising and subscriptions products that are still used today. This was revolutionary in the industry and drove much of the company's early growth. Revenue for my areas increased significantly during the time, with the product suite increasing returns from $200K to more than $24M a year.
2004 - 2006
~2 yrs
Marketing Strategy Consultant
Tdc
2001 - 2003
~2 yrs
Consumer Segment Manager
1998 - 2000
~2 yrs
Product Strategy Manager
1995 - 1998
~3 yrs
6 education records
Chris Billing education
Company Directors Course
Australian Institute Of Company Directors
Masters, Marketing
Melbourne Business School
Bachelor Of Letters, Philosophy, Journalism
University Of Melbourne
Graduate Diploma, Management
Melbourne Business School
Bachelor Of Business
Victoria University
Education record
Scotch College
FAQ
Frequently asked questions about Chris Billing
Quick answers generated from the profile data available on this page.
What company does Chris Billing work for?
Chris Billing works for Empiraa.
What is Chris Billing's role at Empiraa?
Chris Billing is listed as Chief Product Officer | Chief Customer Experience Officer | Transformation Executive | Leader | Investor | Founder at Empiraa.
What is Chris Billing's email address?
AeroLeads has found 1 work email signal at @open.edu.au for Chris Billing at Empiraa.
What is Chris Billing's phone number?
AeroLeads has found 2 phone signal(s) with area code 140 for Chris Billing at Empiraa.
Where is Chris Billing based?
Chris Billing is based in Greater Melbourne Area, Australia while working with Empiraa.
What companies has Chris Billing worked for?
Chris Billing has worked for Empiraa, Maurice Blackburn Lawyers, Open Universities Australia, Carbar Autos, and Iselect.
How can I contact Chris Billing?
You can use AeroLeads to view verified contact signals for Chris Billing at Empiraa, including work email, phone, and LinkedIn data when available.
What schools did Chris Billing attend?
Chris Billing holds Company Directors Course from Australian Institute Of Company Directors.
What skills is Chris Billing known for?
Chris Billing is listed with skills including Digital Marketing, Online Advertising, Marketing Strategy, Business Strategy, Digital Strategy, Product Development, Cross Functional Team Leadership, and Strategic Planning.
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